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FreedomCare

Homecare Staffing Coordinator (Albany, NY / Hybrid)

FreedomCare, Albany, New York, United States

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Homecare Staffing Coordinator (Albany, NY / Hybrid) – FreedomCare Join our team and make a positive impact on the lives of others! We are looking for a

Staffing Coordinator

for the FreedomCare LHCSA team.

Department & Position Overview

The LHCSA Home Health Aide Recruiter plays a crucial role in recruiting and identifying Home Health Aides to join our LHCSA team. The Recruiter focuses on candidates who currently hold a certification as a Home Health Aide. The Recruiter is dedicated to the LHCSA team and understands this unique business unit of FreedomCare and the importance of having a strong team of certified Home Health Aides to support our patients in their homes with licensed home health needs.

Every Day You Will

Execute full‑cycle recruitment for certified Home Health Aides (HHAs) and Personal Care Aides (PCAs) after candidates pass a preliminary interview.

Guide candidates through each step of the hiring process, including offer stages and completion of all required new hire documentation (e.g., I-9, background checks, caregiver agreements).

Verify ID, training certificates, and medical documentation to ensure all onboarding requirements are met.

Submit candidates for fingerprinting, track results, and follow up on clearance status.

Use the Home Health Aide Registry to confirm certification status and prior HHA employment history.

Coordinate all onboarding steps: generate offer letters, send required onboarding paperwork, facilitate all three stages of the hiring process, schedule and conduct new hire orientation sessions, and ensure compliance with New York State Department of Health (DOH) requirements and internal policy standards.

Maintain accurate and timely candidate records in the company Applicant Tracking System (ATS).

Meet weekly and monthly performance goals related to case closures, caregiver conversions, and hiring metrics.

Caregiver Experience & Office Support: ensure a welcoming experience for caregivers by greeting them warmly, explaining processes, addressing questions, maintaining a clean and well‑stocked office, supporting in‑person paperwork and onboarding requirements, and managing office supplies.

Ideal Candidate Will Possess

Strongly prefer 2+ years’ experience recruiting in healthcare or a related high‑volume industry; Minimum 1 year required.

Preference given to those with home health care experience or who have managed/organized home health care services for a loved one.

Prior experience using CRM systems such as Salesforce and platforms like DocuSign, Medflyt, Zoom, Teams, and Outlook.

High energy, well‑spoken, and excellent interpersonal skills.

Advanced proficiency in attention to detail and organizational skills.

Strong sense of integrity and commitment to process, compliance, and documentation.

Adaptability to change and ability to work in a fast‑paced environment.

Ability to manage multiple priorities under time pressure.

Proficiency with multiple computer systems and learning scheduling and training software.

Comfort navigating basic technology and computer programs while speaking on the phone and multitasking.

Bilingual (English/Spanish) preferred.

Why work at FreedomCare? We are here for you and committed to providing a best‑in‑class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events, and ongoing learning opportunities to grow your career.

This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others.

At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.

Compensation Range: $20—$24 USD per hour (Base pay).

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