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Trillium Health Resources

IDD Monitoring Coordinator Northern

Trillium Health Resources, Ahoskie, North Carolina, United States, 27910

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Overview

Trillium Health Resources is seeking an Intellectual/Developmental Disability (IDD) Monitoring Coordinator to join our Care Management team in the Mid-State Region. This position is responsible for ensuring that services for members who receive Home and Community Based Services (HCBS) of Residential, Day Support, and Supported Employment are monitored based on HCBS requirements during the member's plan year, with a focus on compliance with the final HCBS rule. The role requires a dynamic, proactive approach to assessment, monitoring, and collaborative work with the Care Management team to ensure quality support and adherence to waiver requirements. Remote work is available for most positions within Trillium’s South Central Region, which includes North Carolina counties Carteret, Craven, Duplin, Jones, Lenoir, Onslow, Pender, Sampson, and Wayne. Posting details emphasize our mission to empower communities by providing access to quality healthcare and supporting staff development in a diverse, inclusive culture. Responsibilities

Monitor services for compliance with state standards, waiver requirements, and Medicaid regulations (including review of service documentation and claims). Promote satisfaction with services through ongoing communication and timely follow-up on concerns/issues. Conduct announced and unannounced monitoring visits to members, including nights/weekends as applicable. Ensure services are monitored as needed (via direct observation of service delivery, telephonic contact, emails, etc.) in all settings. Qualifications

Must meet QP status or equivalent qualifications. Fully licensed by the NC governing board regulating Human Services professions; OR fully licensed RN licensed in NC with four years of full-time MH/DD/SA experience. Master's degree in a human services field with at least one year of MH/DD/SA experience with the MH/DD/SA population, or applicable pre/post-graduate experience. Employment details

Job type: Full-time Seniority level: Mid-Senior level Job function: Other Industries: Insurance Benefits

Typical working hours: 8:30am–5:00pm Remote work option available for most positions Health Insurance – no premium for employee coverage Flexible Spending Accounts PTO: 24 days of paid time off, plus 12 paid holidays within the first year NC Local Government retirement pension (defined-benefit); 401(k) with 5% employer match and immediate vesting

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