Elevance Health
Associate Manager Clinical Support, CareBridge
Elevance Health, Houston, Texas, United States, 77246
Associate Manager Clinical Support, CareBridge
Anticipated End Date: 2026‑01‑06
Position Title: Associate Manager Clinical Support, CareBridge
Location: Virtual – full‑time, with occasional in‑person training sessions.
Work Shift: Monday – Friday, 10:00 am – 7:00 pm (CST)
Job Level: Manager Job Family: MED > Clinical Quality (Non‑Licensed)
Job Description Associate Manager Clinical Support – under general guidance and mentoring, responsible for overseeing and monitoring the day‑to‑day workflow of clinical support staff.
How You Will Make an Impact
Serves as a subject matter expert in the administrative and operational processes.
Assists in problem solving complex issues and cases, such as provider calls, e‑services, and authorization issues.
May answer calls from providers and members and respond to phone inquiries.
Oversees out‑of‑network and chart review administrative processes.
Works to streamline processes to ensure productivity and accuracy.
Collaborates with internal departments on special projects and reporting.
Hires, trains, coaches, counsels, and evaluates the performance of direct reports.
Minimum Requirements
Requires high school diploma or equivalent with experience in the health field; or any combination of education and experience, which would provide an equivalent background.
Preferred Skills, Capabilities and Experiences
People leadership experience highly preferred.
Experienced Medical Office Manager.
BA/BS degree in human services preferred.
Equal Employment Opportunity Statement Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
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Position Title: Associate Manager Clinical Support, CareBridge
Location: Virtual – full‑time, with occasional in‑person training sessions.
Work Shift: Monday – Friday, 10:00 am – 7:00 pm (CST)
Job Level: Manager Job Family: MED > Clinical Quality (Non‑Licensed)
Job Description Associate Manager Clinical Support – under general guidance and mentoring, responsible for overseeing and monitoring the day‑to‑day workflow of clinical support staff.
How You Will Make an Impact
Serves as a subject matter expert in the administrative and operational processes.
Assists in problem solving complex issues and cases, such as provider calls, e‑services, and authorization issues.
May answer calls from providers and members and respond to phone inquiries.
Oversees out‑of‑network and chart review administrative processes.
Works to streamline processes to ensure productivity and accuracy.
Collaborates with internal departments on special projects and reporting.
Hires, trains, coaches, counsels, and evaluates the performance of direct reports.
Minimum Requirements
Requires high school diploma or equivalent with experience in the health field; or any combination of education and experience, which would provide an equivalent background.
Preferred Skills, Capabilities and Experiences
People leadership experience highly preferred.
Experienced Medical Office Manager.
BA/BS degree in human services preferred.
Equal Employment Opportunity Statement Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
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