Alliance Catholic Credit Union
Contact Center Advisor
Alliance Catholic Credit Union, Farmington Hills, Michigan, United States
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Contact Center Advisor
role at
Alliance Catholic Credit Union
Alliance Catholic Credit Union is seeking an exceptional and experienced
Contact Center Advisor
who thrives in a well‑organized, fast‑paced, and multi‑task driven environment. This position will report directly to the Contact Center Manager in our Farmington Hills location.
Ideal Candidate
Ability to provide high quality and accurate service to our members and non‑members, both internal and external.
Ability to provide members with information necessary to make informed decisions regarding their financial transactions.
Must be able to help our members with their financial needs and build trusted relationships to deliver a memorable and excellent service experience.
Must be able to answer member questions concerning their accounts and ACCU services.
Ability to process a variety of member transactions such as balance information, fee disputes, etc.
Must be an active listener with excellent communication skills and work well with others.
Bilingual in English and Spanish is preferred.
A successful candidate will be an approachable team player with a personable and professional demeanor, a desire to learn and driven to achieve outstanding results—accurately and efficiently. We seek candidates with a high‑school diploma or equivalent and 1‑3 years of experience in the same or an equivalent position.
Alliance Catholic Credit Union offers an outstanding benefit package, which includes health, dental, vision, 401(k), life, AD&D, short and long‑term disability, FSA, tuition reimbursement, paid time off, and paid holidays.
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Contact Center Advisor
role at
Alliance Catholic Credit Union
Alliance Catholic Credit Union is seeking an exceptional and experienced
Contact Center Advisor
who thrives in a well‑organized, fast‑paced, and multi‑task driven environment. This position will report directly to the Contact Center Manager in our Farmington Hills location.
Ideal Candidate
Ability to provide high quality and accurate service to our members and non‑members, both internal and external.
Ability to provide members with information necessary to make informed decisions regarding their financial transactions.
Must be able to help our members with their financial needs and build trusted relationships to deliver a memorable and excellent service experience.
Must be able to answer member questions concerning their accounts and ACCU services.
Ability to process a variety of member transactions such as balance information, fee disputes, etc.
Must be an active listener with excellent communication skills and work well with others.
Bilingual in English and Spanish is preferred.
A successful candidate will be an approachable team player with a personable and professional demeanor, a desire to learn and driven to achieve outstanding results—accurately and efficiently. We seek candidates with a high‑school diploma or equivalent and 1‑3 years of experience in the same or an equivalent position.
Alliance Catholic Credit Union offers an outstanding benefit package, which includes health, dental, vision, 401(k), life, AD&D, short and long‑term disability, FSA, tuition reimbursement, paid time off, and paid holidays.
#J-18808-Ljbffr