MSC Mediterranean Shipping Company SA
MSC Mediterranean Shipping Company
continues to invest and lead the world container market with ships, an extensive container fleet, intermodal and dedicated staff for its customers. The Company’s evolution to its leading brand needs consistency to market and therefore it is paramount to standardise data, processes and management information.
Established in 1998,
MSC Technology
provides development and technology support for the MSC transportation divisions and is composed by highly accomplished technology professionals. Today, with a team of 1000 plus, MSC Technology provides the best, most interactive maritime software solutions available in the industry. With an emphasis on equal employment opportunities and a collaborative approach to growing our expertise and solving complex problems, we are a trusted strategic partner with a great journey ahead of us.
EBusiness Support Salary Range:
60,000.00 – 65,000.00 USD
The Role & Key Responsibilities THE ROLE The main objective for an E-Business Support Representative is to develop, coordinate, implement, and manage all EDI (Electronic Data Interchange)-related developments for Mediterranean Shipping Company USA. The position serves as the primary link between the business and any data-trading partners; they work with all trading partners to determine the type of data they would like to trade and develop guidelines and specifications for data exchange. E-Business Customer Support Representatives are responsible for analyzing and designing specifications used for new implementation or enhancements and extensions in EDI applications, interfaces, and mappings.
KEY RESPONSIBILITIES
Establishing contact with trading partners and customers and communicating in a professional and courteous manner
Addressing all customer and internal user inquiries efficiently and effectively
Monitoring and analyzing the data exchanged with all partners as and when required
Conduct appropriate investigation and troubleshooting of any data inconsistencies
Analyze and report to responsible parties for all issues that require attention to avoid future failures
Working with all employees in all levels, departments, and external agencies of MSC to support accurate, proper data exchanges
Coordinating EDI integration projects between customers, MSC process owners and development teams
Provides support for all customer-facing applications
LOCATION
Full Time, Hybrid Position in Warren, NJ
Candidate MUST be able to reliably commute daily.
Availability for travel may be required after gaining sufficient knowledge
BENEFITS
401(k)
401(k) matching
Health, Dental, Vision insurance
Employee discounts
Flexible spending account
Health savings account
Life insurance
Paid time off
Parental leave
Qualifications and Experience
Bachelor’s degree in a relevant discipline
2+ years of industry experience working with EDI technologies
Excellent interpersonal and multitasking skills are required
Good analytical skills and the ability to easily read and understand complex documents and procedures are necessary
Shipping or accounting knowledge at a functional or business unit level
Experience with EDI standards and processes ANSI X12 and or EDIFACT
Microsoft Office Suite
Windows11
SQL
ANSI X12/EDIFACT
XML
HTML
#J-18808-Ljbffr
continues to invest and lead the world container market with ships, an extensive container fleet, intermodal and dedicated staff for its customers. The Company’s evolution to its leading brand needs consistency to market and therefore it is paramount to standardise data, processes and management information.
Established in 1998,
MSC Technology
provides development and technology support for the MSC transportation divisions and is composed by highly accomplished technology professionals. Today, with a team of 1000 plus, MSC Technology provides the best, most interactive maritime software solutions available in the industry. With an emphasis on equal employment opportunities and a collaborative approach to growing our expertise and solving complex problems, we are a trusted strategic partner with a great journey ahead of us.
EBusiness Support Salary Range:
60,000.00 – 65,000.00 USD
The Role & Key Responsibilities THE ROLE The main objective for an E-Business Support Representative is to develop, coordinate, implement, and manage all EDI (Electronic Data Interchange)-related developments for Mediterranean Shipping Company USA. The position serves as the primary link between the business and any data-trading partners; they work with all trading partners to determine the type of data they would like to trade and develop guidelines and specifications for data exchange. E-Business Customer Support Representatives are responsible for analyzing and designing specifications used for new implementation or enhancements and extensions in EDI applications, interfaces, and mappings.
KEY RESPONSIBILITIES
Establishing contact with trading partners and customers and communicating in a professional and courteous manner
Addressing all customer and internal user inquiries efficiently and effectively
Monitoring and analyzing the data exchanged with all partners as and when required
Conduct appropriate investigation and troubleshooting of any data inconsistencies
Analyze and report to responsible parties for all issues that require attention to avoid future failures
Working with all employees in all levels, departments, and external agencies of MSC to support accurate, proper data exchanges
Coordinating EDI integration projects between customers, MSC process owners and development teams
Provides support for all customer-facing applications
LOCATION
Full Time, Hybrid Position in Warren, NJ
Candidate MUST be able to reliably commute daily.
Availability for travel may be required after gaining sufficient knowledge
BENEFITS
401(k)
401(k) matching
Health, Dental, Vision insurance
Employee discounts
Flexible spending account
Health savings account
Life insurance
Paid time off
Parental leave
Qualifications and Experience
Bachelor’s degree in a relevant discipline
2+ years of industry experience working with EDI technologies
Excellent interpersonal and multitasking skills are required
Good analytical skills and the ability to easily read and understand complex documents and procedures are necessary
Shipping or accounting knowledge at a functional or business unit level
Experience with EDI standards and processes ANSI X12 and or EDIFACT
Microsoft Office Suite
Windows11
SQL
ANSI X12/EDIFACT
XML
HTML
#J-18808-Ljbffr