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Vibe Credit Union

Business Intelligence Analyst

Vibe Credit Union, Novi, Michigan, United States, 48377

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Our Purpose At Vibe, we are driven by our mission to elevate community and create opportunity. We believe in fostering an environment of inclusivity where every team member has the chance to grow professionally. Guided by our core values – be inclusive, educate, embrace change, and seek opportunities – we are dedicated to making a positive impact in the lives of our members and communities. As we continue to grow and expand our team, we are seeking passionate individuals who share our vision and are eager to join us in our journey. If you are someone who is passionate about making a difference and is committed to creating a brighter future for our communities, we invite you to explore this exciting opportunity at Vibe!

Position Purpose This position works as part of the Business Intelligence (BI) Team that supports the Credit Union to utilize data for enhanced member service and decision making. The BI Analyst utilizes data visualization technology and innovation to assist business units with requests for data in the form of reports, dashboards, and analysis to support their business processes and initiatives.

This role transforms data into information and knowledge that enables key business processes and strategic decisions while presenting insights to all levels of management. A BI analyst must have an eye for accuracy and desire to provide solutions to improve and maintain the quality of data while proactively recommending insights and turning that knowledge into a story to benefit members and enable better decision making.

Essential Duties

Uses data to identify trends, patterns, risks and opportunities that may impact the Credit Union and communicates findings to the appropriate business partner with

Provides clear, insightful data analysis that tells a story and helps leaders make better decisions, using a variety of communication methods (Power BI, Excel, PowerPoint, )

Creates business intelligence dashboards with data visualizations and a focus on end-user experience that clearly outlines KPIs with visual graphics.

Develops and presents standard reports and dashboards that include descriptive statistics, data visualizations, and text extracts that support strategic decision making and business processes to benefit members of the Credit Union.

Analyzes how BI and data solutions can be applied to enhance member service, reduce cost, increase revenue, improve efficiency, and provide higher quality data and reporting across the Credit Union.

Develops complex queries using SQL and BI data visualization

Applies appropriate methodologies for collecting, analyzing and presenting data and information by making use of BI reporting tools (e.g. SQL Server, Power BI, etc.)

Identify strategic analytical solutions through research and analysis of data and business

Communicates and collaborates with business partners and leaders regarding areas of opportunity to leverage data and analytic solutions to enable data driven decision-

Monitors data quality and works with business partners on processes to improve quality of data.

Assists with development of data quality processes, defining data elements, and other data governance solutions.

Assists in the development of data training programs throughout the Provides documentation, topics, and support for complex questions.

Integrates data sources from multiple systems to provide seamless data

Partners with BI team members, IT, database and server administrators to improve performance of queries and dashboards.

Responsible for investigating and resolving day-to-day data visualization and reporting

Performs other duties and assist other employees, as

Education/Experience

Minimum 2 years of work experience and/or education in business analytics

One or more years of similar or related experience preferred

Skills/Abilities

Demonstrates aptitude/willingness to learn:

Discovering and presenting actionable data insights

Data analysis of Credit Union data

Reporting tools (Jaspersoft, SSRS)

Data visualization tools (Power BI, Tableau)

How to query data

Structure and content of Credit Union data and databases

How to improve processes using data

Develop and troubleshoot SQL statements

Familiar with programming languages such as SQL and DAX

Ability to work with business partners and vendors on data. This includes interpreting data specification documents, working with IT on file transfers, and delivering automated data solutions.

Self-motivated with the ability to prioritize, manage multiple projects concurrently, and meet deadlines.

Flexible and adaptable to changing priorities and

Highly effective time and project management skills, including ability to coordinate development, testing and implementation.

Ability to complete tasks with accuracy and in a timely

Excellent verbal and written communications skills. Must be able to communicate effectively and confidently with users, team members, departments and all personnel across the Credit Union.

Ability to work independently and in a team

Strong problem solving, analytical, logical reasoning, customer service and training

Physical Requirements These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the position. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions of the position. While performing the responsibilities of the job, the employee is required to hear, see, talk, stand, walk, stoop, kneel, lift, push, pull, and grasp.

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