Heights Wellness Retreat
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Wellness Spa Director
role at
Heights Wellness Retreat .
Welcome to Your Next Chapter of Purpose. At Heights Wellness Retreat, we believe that every person is an unstoppable force in their own life—and wellness is the catalyst that makes that transformation possible. We're not just a retreat; we’re a sanctuary where physical, emotional, mental, and spiritual well‑being intersect. Our Cloud 9 Experience is more than a promise—it’s a way of life.
Benefits
Bonus based on performance
Opportunity for advancement
Paid time off
Why You’ll Love It Here
Serene and Tranquil Areas
Best‑in‑the‑industry heated and hydraulic massage tables
Luxurious linens and high‑quality products provided
Innovated therapies – Cryotherapy, Infrared Sauna, Lymphatic Drainage Technology and more
Company Perks
Personal and Career Development
Comprehensive Leadership Training
Beautiful Retreats
Employee Discounts
Digital Work Environment
Competitive salary and bonus opportunities
Schedule / Expected Work Hours Must be able to work varied hours, including weekends, evenings, holidays, etc.
Responsibilities
Guide the day‑to‑day operations of the Retreat to ensure excellence in every touchpoint
Lead, mentor, and empower a high‑performing team of therapists, consultants, and support staff, creating a supportive and rejuvenating internal culture.
Deliver operational excellence by ensuring consistent adherence to Height’s standards.
Proactively recruit exceptional team members who align with our mission and culture.
Lead all training and development for all retreat members.
Implement strategic retention practices, including regular check‑ins, growth plans, and performance recognition.
Manage scheduling, performance, and guest relations with a focus on exceptional service and measurable wellness results.
Champion the Cloud 9 experience by continuously innovating guest journeys through elevated touchpoints and wellness enhancements.
Maintain seamless communication across departments to ensure every guest’s journey is personalized, purposeful, and unforgettable.
Monitor KPIs, guest feedback, and operational data to optimize performance and guest satisfaction.
Model excellence by setting the tone with gracious hospitality, intentional communication, and excellence in every interaction with guests and team members.
Plan, prepare, and execute events to promote Heights Wellness in your area.
Conduct the necessary marketing activities to drive leads.
Qualifications
Lead and mentor therapists, consultants, and support staff, fostering a positive work culture.
Ensure operational excellence and adherence to Heights' standards in daily retreat operations.
Recruit and train team members, aligning with the retreat's mission and culture.
Familiarity with a branded or franchise environment is preferred.
Implement retention strategies, including growth plans and performance recognition.
Manage scheduling, performance, and guest relations, focusing on exceptional service.
Innovate guest journeys and enhance wellness experiences.
Proven success in recruiting and retaining service talent through strong leadership, organizational, and communication skills.
Monitor KPIs and guest feedback to optimize performance and satisfaction.
Conduct local marketing activities to drive leads and promote Heights Wellness.
Company Overview At Heights Wellness Retreat, we believe wellness starts from within—and that includes our team. We're more than just a spa; we're a sanctuary dedicated to nurturing not only our guests' journeys but our team members’ personal and professional growth. When you join Heights Wellness Retreat, you’re not just starting a job—you’re joining a movement dedicated to lifting others and yourself. Let us help you rise to your full potential.
Core Values
Anything is Possible
Lead with Heart
Purpose over Pride
Fiercely Obsessed with Success
Each Heights Wellness Retreat location is independently owned and operated by franchisees of Elevated Brands Franchising ( EBF ). Franchisees are the sole employers in their Heights Wellness Retreat location, and franchisees are not acting as an agent of EBF or its affiliates. Hiring criteria, benefits, and compensation are set by each individually owned and operated Heights Wellness Retreat location which may vary from location to location.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Other
Industries Wellness and Fitness Services
#J-18808-Ljbffr
Wellness Spa Director
role at
Heights Wellness Retreat .
Welcome to Your Next Chapter of Purpose. At Heights Wellness Retreat, we believe that every person is an unstoppable force in their own life—and wellness is the catalyst that makes that transformation possible. We're not just a retreat; we’re a sanctuary where physical, emotional, mental, and spiritual well‑being intersect. Our Cloud 9 Experience is more than a promise—it’s a way of life.
Benefits
Bonus based on performance
Opportunity for advancement
Paid time off
Why You’ll Love It Here
Serene and Tranquil Areas
Best‑in‑the‑industry heated and hydraulic massage tables
Luxurious linens and high‑quality products provided
Innovated therapies – Cryotherapy, Infrared Sauna, Lymphatic Drainage Technology and more
Company Perks
Personal and Career Development
Comprehensive Leadership Training
Beautiful Retreats
Employee Discounts
Digital Work Environment
Competitive salary and bonus opportunities
Schedule / Expected Work Hours Must be able to work varied hours, including weekends, evenings, holidays, etc.
Responsibilities
Guide the day‑to‑day operations of the Retreat to ensure excellence in every touchpoint
Lead, mentor, and empower a high‑performing team of therapists, consultants, and support staff, creating a supportive and rejuvenating internal culture.
Deliver operational excellence by ensuring consistent adherence to Height’s standards.
Proactively recruit exceptional team members who align with our mission and culture.
Lead all training and development for all retreat members.
Implement strategic retention practices, including regular check‑ins, growth plans, and performance recognition.
Manage scheduling, performance, and guest relations with a focus on exceptional service and measurable wellness results.
Champion the Cloud 9 experience by continuously innovating guest journeys through elevated touchpoints and wellness enhancements.
Maintain seamless communication across departments to ensure every guest’s journey is personalized, purposeful, and unforgettable.
Monitor KPIs, guest feedback, and operational data to optimize performance and guest satisfaction.
Model excellence by setting the tone with gracious hospitality, intentional communication, and excellence in every interaction with guests and team members.
Plan, prepare, and execute events to promote Heights Wellness in your area.
Conduct the necessary marketing activities to drive leads.
Qualifications
Lead and mentor therapists, consultants, and support staff, fostering a positive work culture.
Ensure operational excellence and adherence to Heights' standards in daily retreat operations.
Recruit and train team members, aligning with the retreat's mission and culture.
Familiarity with a branded or franchise environment is preferred.
Implement retention strategies, including growth plans and performance recognition.
Manage scheduling, performance, and guest relations, focusing on exceptional service.
Innovate guest journeys and enhance wellness experiences.
Proven success in recruiting and retaining service talent through strong leadership, organizational, and communication skills.
Monitor KPIs and guest feedback to optimize performance and satisfaction.
Conduct local marketing activities to drive leads and promote Heights Wellness.
Company Overview At Heights Wellness Retreat, we believe wellness starts from within—and that includes our team. We're more than just a spa; we're a sanctuary dedicated to nurturing not only our guests' journeys but our team members’ personal and professional growth. When you join Heights Wellness Retreat, you’re not just starting a job—you’re joining a movement dedicated to lifting others and yourself. Let us help you rise to your full potential.
Core Values
Anything is Possible
Lead with Heart
Purpose over Pride
Fiercely Obsessed with Success
Each Heights Wellness Retreat location is independently owned and operated by franchisees of Elevated Brands Franchising ( EBF ). Franchisees are the sole employers in their Heights Wellness Retreat location, and franchisees are not acting as an agent of EBF or its affiliates. Hiring criteria, benefits, and compensation are set by each individually owned and operated Heights Wellness Retreat location which may vary from location to location.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Other
Industries Wellness and Fitness Services
#J-18808-Ljbffr