Johns Hopkins Medicine
BILINGUAL PATIENT SERVICE COOR III JHHSC (660971)
Johns Hopkins Medicine, Baltimore, Maryland, United States, 21276
Responsibilities
Reporting to the department supervisor, this position is responsible for supporting management in the billing and collection of accounts receivable for the Health System and/or to resolve complex payer issues to completion on a daily basis. Understand the importance of evaluating and securing all appropriate financial information to maximize reimbursement for the Health System. Demonstrate proficiency in billing and/or collection of at least one payer’s billing practices, with basic understanding of additional insurance payer’s billing and collection practices. Demonstrate analytical skills to resolve debit and/or credit balance accounts. Work as a team member and positively accept change throughout the Health System. Serve as a team member of a receivable processing unit for multiple entities; establish relationships at all facilities and be familiar with each institution’s computer and payer contracts. Qualifications
Two years\' experience in an ambulatory care setting is preferred. If bilingual, must successfully pass the required JHM approved designated language assessment prior to receiving employment. Successful candidates must complete all required training within 30 days of hire. The position has regular interaction with LEP patients/families/clients, and the employee is reasonably available to communicate in the non-English language. Salary and Benefits
Salary Range:
Minimum 18.59/hour - Maximum 30.69/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority. Equal Opportunity and Workplace
We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law. Johns Hopkins Health System and its affiliates are drug-free workplace employers.
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Reporting to the department supervisor, this position is responsible for supporting management in the billing and collection of accounts receivable for the Health System and/or to resolve complex payer issues to completion on a daily basis. Understand the importance of evaluating and securing all appropriate financial information to maximize reimbursement for the Health System. Demonstrate proficiency in billing and/or collection of at least one payer’s billing practices, with basic understanding of additional insurance payer’s billing and collection practices. Demonstrate analytical skills to resolve debit and/or credit balance accounts. Work as a team member and positively accept change throughout the Health System. Serve as a team member of a receivable processing unit for multiple entities; establish relationships at all facilities and be familiar with each institution’s computer and payer contracts. Qualifications
Two years\' experience in an ambulatory care setting is preferred. If bilingual, must successfully pass the required JHM approved designated language assessment prior to receiving employment. Successful candidates must complete all required training within 30 days of hire. The position has regular interaction with LEP patients/families/clients, and the employee is reasonably available to communicate in the non-English language. Salary and Benefits
Salary Range:
Minimum 18.59/hour - Maximum 30.69/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority. Equal Opportunity and Workplace
We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law. Johns Hopkins Health System and its affiliates are drug-free workplace employers.
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