SES S.A Brazil
Team Lead, Facilities Operations
The Team Lead, Facilities Operations , is responsible for guiding the Facilities Operations team, including SES employees and external service providers, in delivering high quality, compliant services at SES’s Luxembourg headquarters and some locations in Europe. The role ensures operational continuity, on-site leadership, service provider supervision, and effective coordination of daily FO activities in line with SES standards and procedures.
This position provides day-to-day leadership and operational direction, supporting workload distribution, reinforcing decision‑making capabilities, and sustaining team engagement and performance.
Additionally, the role provides dedicated support for the integration and management of Real Estate activities worldwide, assisting in the oversight of SES properties, lease agreements, and related financial tracking, especially in the context of the Intelsat integration.
Primary Responsibilities Team Management
Provide daily leadership, guidance and coaching to the Facilities Operations team, fostering a collaborative, inclusive, and supportive working environment
Encourage team participation, value individual input, and promote a positive, respectful, and high‑productive culture within the team
Act as a liaison between the Luxembourg Facilities Operations team and the Senior Manager, providing regular operational updates and recommendations
Serve as an on‑site point of contact for vendors, contractors and service providers, ensuring prompt and effective communication
Collaborate with global Real Estate, Procurement, and Finance teams to align on processes and data accuracy
Facilities and Property Management (Luxembourg and Support to Global Sites)
Ensure the smooth day‑to‑day operation of SES Luxembourg facilities, including maintenance, vendor coordination, catering, general services, AV Systems, etc
Oversee and support facility‑related projects, such as refurbishments, waste management, space management, and overall site improvements
Monitor performance of service providers, ensuring compliance with contractual terms, service‑level agreements, and quality standards
Support the Senior Manager and the direction in Real Estate and lease management activities worldwide, including market analysis, lease administration, contract renewals, and coordination with external partners
Maintain accurate and up‑to‑date records of leases and financial commitments, ensuring proactive follow‑up and consistency across SES locations
Provide operational support to other Facilities teams across SES sites, fostering collaboration and sharing of best practices
Review working practices to identify and improve efficiency, productivity and quality potential improvements in systems and processes
Support budget preparation and financial follow‑up for Luxembourg facilities and assigned projects
Coordinate with external contractors and internal stakeholders to support lease discussions, contract reviews, and cost optimization initiatives
Provide analytical and administrative support to ensure accurate tracking of lease‑related costs, renewals, and financial commitments
Contribute to the oversight of Real Estate activities worldwide, ensuring up‑to‑date knowledge of market conditions and supporting consistent internal and external management of SES lease and facilities
Strategic Workplace Planning
Support the Senior Manager in the implementation of workplace policies, standards, and operational objectives in line with SES’s global strategy and ESG goals
Collaborate with internal and external teams to coordinate space management, internal moves, ergonomics, and workplace optimization
Support the design of all facilities projects at global level to guarantee the application of the same look and feel in every new office internationally
Environmental & Quality Management
Ensure compliance with SES’s Quality, Safety, Health & Environmental (QSHE) Policy directives to ensure a safe, healthy and environmentally friendly working environment for all employees
Support ESG team to identify and support the implementation of ESG value‑creation initiatives and ESG policies
Contribute to the integration of environmental and sustainability issues into policies, rules, services, and operations
Competencies
Strong people management skills including team building, tasks delegation and staff coaching/supervision, in a culturally diverse and remote set‑up organization
Strong operational and organizational skills with the ability to manage multiple priorities simultaneously
Proven problem‑solving ability and proactive mindset with strong attention to detail
Excellent communication and presentation skills
Ability to identify and effectively implement change
Good understanding of Real Estate markets, lease terms, and contract interpretation to support global asset and lease management decisions
Qualifications & Experience
5-7 years of relevant Facilities Operations experience
A Bachelor’s degree in a relevant area or equivalent experience required; Master’s preferred
Experience working in multinational or complex infrastructure is an asset
Proven experience in MS Office tools like Word, Excel, PowerPoint and in CAD software
Fluency in written and oral English. (French or German considered an advantage)
Key Deliverables
Ensure continuity and efficiency of daily operations at the Luxembourg headquarters
Provide operational support and reporting to the Senior Manager, Facilities Operations
Strengthen internal control of Real Estate and lease management activities worldwide
Deliver accurate financial and operational data for management review
Contribute to the achievement of SES’s operational excellence, compliance, and sustainability goals
SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law.
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This position provides day-to-day leadership and operational direction, supporting workload distribution, reinforcing decision‑making capabilities, and sustaining team engagement and performance.
Additionally, the role provides dedicated support for the integration and management of Real Estate activities worldwide, assisting in the oversight of SES properties, lease agreements, and related financial tracking, especially in the context of the Intelsat integration.
Primary Responsibilities Team Management
Provide daily leadership, guidance and coaching to the Facilities Operations team, fostering a collaborative, inclusive, and supportive working environment
Encourage team participation, value individual input, and promote a positive, respectful, and high‑productive culture within the team
Act as a liaison between the Luxembourg Facilities Operations team and the Senior Manager, providing regular operational updates and recommendations
Serve as an on‑site point of contact for vendors, contractors and service providers, ensuring prompt and effective communication
Collaborate with global Real Estate, Procurement, and Finance teams to align on processes and data accuracy
Facilities and Property Management (Luxembourg and Support to Global Sites)
Ensure the smooth day‑to‑day operation of SES Luxembourg facilities, including maintenance, vendor coordination, catering, general services, AV Systems, etc
Oversee and support facility‑related projects, such as refurbishments, waste management, space management, and overall site improvements
Monitor performance of service providers, ensuring compliance with contractual terms, service‑level agreements, and quality standards
Support the Senior Manager and the direction in Real Estate and lease management activities worldwide, including market analysis, lease administration, contract renewals, and coordination with external partners
Maintain accurate and up‑to‑date records of leases and financial commitments, ensuring proactive follow‑up and consistency across SES locations
Provide operational support to other Facilities teams across SES sites, fostering collaboration and sharing of best practices
Review working practices to identify and improve efficiency, productivity and quality potential improvements in systems and processes
Support budget preparation and financial follow‑up for Luxembourg facilities and assigned projects
Coordinate with external contractors and internal stakeholders to support lease discussions, contract reviews, and cost optimization initiatives
Provide analytical and administrative support to ensure accurate tracking of lease‑related costs, renewals, and financial commitments
Contribute to the oversight of Real Estate activities worldwide, ensuring up‑to‑date knowledge of market conditions and supporting consistent internal and external management of SES lease and facilities
Strategic Workplace Planning
Support the Senior Manager in the implementation of workplace policies, standards, and operational objectives in line with SES’s global strategy and ESG goals
Collaborate with internal and external teams to coordinate space management, internal moves, ergonomics, and workplace optimization
Support the design of all facilities projects at global level to guarantee the application of the same look and feel in every new office internationally
Environmental & Quality Management
Ensure compliance with SES’s Quality, Safety, Health & Environmental (QSHE) Policy directives to ensure a safe, healthy and environmentally friendly working environment for all employees
Support ESG team to identify and support the implementation of ESG value‑creation initiatives and ESG policies
Contribute to the integration of environmental and sustainability issues into policies, rules, services, and operations
Competencies
Strong people management skills including team building, tasks delegation and staff coaching/supervision, in a culturally diverse and remote set‑up organization
Strong operational and organizational skills with the ability to manage multiple priorities simultaneously
Proven problem‑solving ability and proactive mindset with strong attention to detail
Excellent communication and presentation skills
Ability to identify and effectively implement change
Good understanding of Real Estate markets, lease terms, and contract interpretation to support global asset and lease management decisions
Qualifications & Experience
5-7 years of relevant Facilities Operations experience
A Bachelor’s degree in a relevant area or equivalent experience required; Master’s preferred
Experience working in multinational or complex infrastructure is an asset
Proven experience in MS Office tools like Word, Excel, PowerPoint and in CAD software
Fluency in written and oral English. (French or German considered an advantage)
Key Deliverables
Ensure continuity and efficiency of daily operations at the Luxembourg headquarters
Provide operational support and reporting to the Senior Manager, Facilities Operations
Strengthen internal control of Real Estate and lease management activities worldwide
Deliver accurate financial and operational data for management review
Contribute to the achievement of SES’s operational excellence, compliance, and sustainability goals
SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law.
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