Carvana
ADESA, a Carvana-owned company, currently operates in over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services including repair, reconditioning, and auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more.
We work in a service industry and embrace a “we” versus “I” culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do.
We’re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us!Get a sneak peek into life at ADESA!
Role and Team The Office Manager makes customer service a top priority by servicing our buyers and sellers with friendly and courteous service each day. This position reports directly to the General Manager, leads the front office team and coordinates the daily front office operations.
Responsibilities
Oversee vehicle title processing, ensuring processing deadlines are met, monthly auditing and problem resolution
Manage the front office staff which includes training, staffing, performance engagement and labor hour management
Communicate with financial institutions regarding buyer floor plans
Payment collection and processing; monitor accounts receivable and inactivate accounts as necessary
Facilitate weekly, monthly and quarterly compliance audits
Cascading company and customer communication and directives
Ordering and maintaining supplies
Skills and Attributes
Highly organized, detail oriented and consistent in the execution of job duties
Excel in a fast paced, ever changing environment
Customer focused, with an organized and systematic approach to the work
Demonstrated ability to follow-through with both internal partners and external partners
Self-motivated in order to drive efficiency, teamwork, and the best customer experience possible
Ability to always demonstrate professional behavior
Leads through encouragement and coaching, navigates conflict through positive conflict resolution
Qualifications
High School diploma or GED preferred
Office Management
Automotive/auction experience preferred
Vehicle title experience preferred
Must be 18 years of age and have a valid driver’s license that meets the requirements
Minimum 5 years of customer service and/or office management experience
Minimum 2 years of leadership/supervisory experience
Confidentiality and integrity while handling sensitive information
Proven ability to manage deliverables and metrics against aggressive targets and timelines
Proficiency with computer systems and applications
ADESA Benefits and Perks Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More!
Other Requirements To be able to read, write, speak, and understand English. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Visual acuity requirements include color, depth perception and field of vision comparable to definitions for
Clerical, Administrative, Machine Operators (including inspection) positions .
Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations.
Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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We work in a service industry and embrace a “we” versus “I” culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do.
We’re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us!Get a sneak peek into life at ADESA!
Role and Team The Office Manager makes customer service a top priority by servicing our buyers and sellers with friendly and courteous service each day. This position reports directly to the General Manager, leads the front office team and coordinates the daily front office operations.
Responsibilities
Oversee vehicle title processing, ensuring processing deadlines are met, monthly auditing and problem resolution
Manage the front office staff which includes training, staffing, performance engagement and labor hour management
Communicate with financial institutions regarding buyer floor plans
Payment collection and processing; monitor accounts receivable and inactivate accounts as necessary
Facilitate weekly, monthly and quarterly compliance audits
Cascading company and customer communication and directives
Ordering and maintaining supplies
Skills and Attributes
Highly organized, detail oriented and consistent in the execution of job duties
Excel in a fast paced, ever changing environment
Customer focused, with an organized and systematic approach to the work
Demonstrated ability to follow-through with both internal partners and external partners
Self-motivated in order to drive efficiency, teamwork, and the best customer experience possible
Ability to always demonstrate professional behavior
Leads through encouragement and coaching, navigates conflict through positive conflict resolution
Qualifications
High School diploma or GED preferred
Office Management
Automotive/auction experience preferred
Vehicle title experience preferred
Must be 18 years of age and have a valid driver’s license that meets the requirements
Minimum 5 years of customer service and/or office management experience
Minimum 2 years of leadership/supervisory experience
Confidentiality and integrity while handling sensitive information
Proven ability to manage deliverables and metrics against aggressive targets and timelines
Proficiency with computer systems and applications
ADESA Benefits and Perks Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More!
Other Requirements To be able to read, write, speak, and understand English. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Visual acuity requirements include color, depth perception and field of vision comparable to definitions for
Clerical, Administrative, Machine Operators (including inspection) positions .
Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations.
Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
#J-18808-Ljbffr