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Capital One

Senior Manager, Product Management, Associate Experience Product

Capital One, Chicago, Illinois, United States, 60290

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## Senior Manager, Product Management, Associate Experience Product* Define user requirements, strategy and prioritization* Develop and communicate the product vision and strategy for key components and features.* Responsible for direct ownership of products including customer and product definition, design, monitoring, governance and alignment of key stakeholders.* Understand the needs of business stakeholders, data scientists, engineers and Capital One customers.* Prioritize the product backlog to maximize business and customer outcomes.* Incorporate design thinking and analytics to inform product design.* Enable collaboration and ensure communication between teams.* Maintain a healthy backlog of work and play a critical role in many agile ceremonies.* Support the team with escalation and resolution of impediments.* Collect and analyze data to make data driven decisions on product strategy and design.* Make hard trade-offs to achieve goals* A suite of products that support the associate experience. Capital One is reimagining the internal associate experience and this product manager will be directly responsible for impacting the change and driving measurable, key results through an existing product suite, with opportunities to expand the portfolio based on business and user needs.* This product manager will work directly with our tech teams and design partners to enable the various goals across our different lines of businesses. This associate should be energized about enabling our internal partners to deliver better experiences for our associates.* Assisting in the strategy and product roadmap for the experience of multiple products* Communicating roadmap and business impact with tech teams and lines of business* Working with tech team and Agile partners to define stories, build, and execute against product roadmap* Building connections across lines of business and understand their various goals* Continuously optimizing and improving our app metrics strategy with lines of businesses to better serve their needs* Working with our Design and User Research partners to inform app and web component development strategy and user experience for the products* Driving and measuring value of the product suite solutions* Mentoring team members on all aspects of the product mindset lifecycle and process**Communicator & Influencer.** You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you.. **Passionate & Customer Focus.** You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.**Team Player.** You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships.* Bachelor’s Degree or military experience* At least 5 years of experience working in Product Management* Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:

+ A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)

+ A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration* MBA or Master’s degree* At least 5 years of experience in Agile product managementCapital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. #J-18808-Ljbffr