Logo
Badger State Maintenance

Director of Field Operations

Badger State Maintenance, Milton, New York, United States

Save Job

Summary The Landscape Director of Operations is a senior leadership role responsible for overseeing all field operations and driving performance across the organization. This position leads and supports the construction, maintenance, and snow division, ensuring operational excellence, financial accountability, and consistent execution of company standards.

As a key member of the leadership team, the Director of Operations will help set strategic direction while remaining actively involved in day-to-day operations. This role requires an influential, hands‑on leader who leads from the front, holds teams accountable, and is not afraid to put in the work needed to drive results.

Role and Responsibilities Operational Leadership

Provide leadership, oversight, accountability and 1:1 Meetings with Snow Director, Maintenance Production Managers, Project Managers, and Enhancement Managers.

Ensure all divisions operate efficiently, safely, and in alignment with company goals and standards.

Partner with the leadership team to set operational strategy and execute company initiatives.

Process & Performance Management

Document, implement, and continuously improve operational processes and workflows.

Develop, track, and enforce KPIs, scorecards, and performance metrics across all divisions.

Establish job costing standards and ensure accurate tracking of labor, materials, and equipment.

Financial & Resource Management

Oversee budgeting and manage performance against budgeted vs. actual hours and materials.

Identify inefficiencies, cost overruns, and opportunities for margin improvement.

Work closely with leadership to forecast labor needs and resource allocation.

Training & Team Development

Drive training initiatives to improve leadership skills, operational consistency, and crew performance.

Coach and mentor department leaders to strengthen accountability, communication, and results.

Promote a culture of ownership, continuous improvement, and professional growth.

Accountability & Execution

Ensure operational plans are executed consistently across all departments.

Hold leaders and teams accountable for safety, quality, productivity, and profitability.

Be present in the field as needed to support teams and reinforce expectations.

JOB REQUIREMENTS

Proven leadership experience in landscape operations, construction, or a related field.

Strong understanding of job costing, labor management, and operational KPIs.

Experience managing multiple departments or business units.

Ability to influence, motivate, and hold leaders accountable at all levels.

Comfortable balancing strategic planning with hands‑on operational involvement.

Highly organized, process-driven, and results‑focused.

Willingness to lead by example and put in the work required to drive success.

JOB BENEFITS

Profit Sharing

Whole Life Insurance Plan

Company issued computer & cell phone.

IRA retirement plan with 3% company match.

3‑Weeks paid time off per year.

#J-18808-Ljbffr