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JPS Health Network

Clinical Quality Coordinator- Day

JPS Health Network, Fort Worth, Texas, United States, 76102

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About JPS Health Network JPS Health Network is a $950 million, tax-supported healthcare system in North Texas. Licensed for 582 beds, the network features over 25 locations across Tarrant County, including John Peter Smith Hospital, a Level I Trauma Center, Tarrant County's only psychiatric emergency center, and the largest hospital-based family medical residency program in the nation. The health network employs more than 7,200 people.

Acclaim Multispecialty Group is the medical practice group featuring over 300 providers serving JPS Health Network. Specialties range from primary care to general surgery and trauma. The Acclaim Multispecialty Group formed around a common set of incentives and expectations supporting the operational, financial, and clinical performance outcomes of the network. Our goal is to provide high quality, compassionate clinical care for every patient, every time.

Why JPS?

We're more than a hospital. We're 7,200 of the most dedicated people you could ever meet. Our goal is to make sure the people of our community get the care they need and deserve. As community stewards, we abide by three Rules of the Road: 1.

Own it.

Everyone who wears the JPS badge contributes to our journey to excellence. 2.

Seek joy.

Every day, every shift, we celebrate our patients, smile, and emphasize positivity. 3.

Don't be a jerk.

Everyone is treated with courtesy and respect. Smiling, laughter, compassion – key components of our everyday experience at JPS.

Job Title Clinical Quality Coordinator – Day

Job Summary The Clinical Quality Coordinator partners with the Patient Care Team in various quality-driven projects and endeavors; acts as an extension of the Patient Care Team to help achieve quality-driven goals. This is an on-site position based at one of JPS’s clinics. The Coordinator participates in planning, prepping, and post-visit evaluation of a patient’s care, works under the direction of the Clinical Operations department, and coordinates outreach to patients whose clinical measures need to be addressed. The CQC prepares and submits insurance company forms related to value-based contracts, provides outreach and engagement for patients with medication adherence needs, and remediates gaps in care. The position partners with JPS outpatient physician offices to help achieve benchmarks for patient care and maintain/improve quality of care delivery across multiple payers and patient populations.

Essential Job Functions & Accountabilities

Partners with physicians and patient care teams to assist patients in completing health screens and preventive care measures that are not yet completed.

Contacts external physician offices to obtain copies of consultation notes and reports for patients who had preventive healthcare screens and clinical measures completed at outside facilities.

Contacts patients to remind them to pick up their prescriptions and identifies any barriers to taking or picking up prescriptions.

Successfully updates preventive health screens and clinical measures in the Electronic Medical Record (EMR) that have been determined as completed.

Communicates regularly with interdisciplinary team members to coordinate and update a patient’s care.

Maintains an accurate tracking log of patients who have been contacted and the status of their preventive health screens and clinical measures.

Participates in various quality-driven initiatives within JPS and collaborates to achieve high-level patient outcomes.

Submits data to external agencies as directed by the Senior Clinical Quality Coordinator.

Explains the importance of preventive health screens and clinical measures to staff, patients, and families.

Facilitates the identification of a person as high-risk or living with a disease and works the case-management team to address Social Determinants of Health (SDoH).

If certified as a CMA, performs all duties at the expert level within the scope of a Medical Assistant’s scope of practice, operates diagnostic equipment (cannot interpret tests), and conducts preventative screenings when necessary.

Performs quality-control checks on equipment, prepares and sterilizes medical equipment, and fosters accountability for clinical practice and patient goals.

If certified as a CMA, records patient-care documentation in the EMR accurately and in a timely manner, identifies incorrect documentation by others and alerts clinic leadership, and assists other MA’s with documentation questions.

Coordinates patient care as directed by provider, and policies/procedures.

Respects patient confidentiality always and ensures others also respect patient confidentiality.

Anticipates provider’s needs prior to patient encounter.

Partners with multidisciplinary care team to conduct outreach and provide informal counseling and social support for medication adherence.

Job description is not an all-inclusive list of duties and may be subject to change with or without notice. Staff are expected to perform other duties as assigned.

Qualifications

One of the following qualification groupings is required for this position:

1 year of experience in the healthcare field.

Current certification from a national registry as a Certified Medical Assistant (CMA) or a Certified Clinical Medical Assistant (CCMA).

1 year of experience in the healthcare field.

Requisite educational or training background and 1 year of combined experience in medical billing and coding, patient registration, and navigating patient’s electronic medical records may suffice for licensure/certification.

Preferred Qualifications

Associate’s Degree from an accredited school of professional nursing.

Job Details Requisition Number:

43311 Employment Type:

Full Time Division:

ACCLAIM ADMIN SERVICES Compensation Type:

Hourly Job Category:

Patient Care Support Hours Worked:

M-F 8AM-5PM Shift Worked:

Day

Location Address 200 W. Magnolia, Fort Worth, Texas, 76104, United States

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