Dermatology Inc
Call Center (Patient Support Specialist)
Dermatology Inc, Greenwood, Indiana, United States, 46142
Call Center (Patient Support Specialist)
Greenwood, IN Call Center
Description The ideal candidate will be able to multitask in a fast‑paced setting, answering more than 100 calls per day while being courteous, a patient advocate, and promoting a positive patient experience. They must also be extremely detail‑oriented and be able to develop strong interpersonal relationships with patients and staff.
Responsibilities
Register and schedule patients referred by outside physicians (via phone or fax). Ensure complete and accurate registration, including patient demographics and current insurance information.
Verify patient insurance, including referrals and authorization requirements.
Triage phone calls to appropriate staff members.
Additional duties as assigned.
Requirements
Strong patient advocate, promoting a positive patient experience.
Experience with an EMR scheduling system.
Previous medical practice experience is a plus.
Basic insurance knowledge.
Dedicated team‑player.
Dependable and reliable.
Ability to effectively communicate with patients.
Focused on accuracy and attention to detail.
Positive, energetic personality.
#J-18808-Ljbffr
Description The ideal candidate will be able to multitask in a fast‑paced setting, answering more than 100 calls per day while being courteous, a patient advocate, and promoting a positive patient experience. They must also be extremely detail‑oriented and be able to develop strong interpersonal relationships with patients and staff.
Responsibilities
Register and schedule patients referred by outside physicians (via phone or fax). Ensure complete and accurate registration, including patient demographics and current insurance information.
Verify patient insurance, including referrals and authorization requirements.
Triage phone calls to appropriate staff members.
Additional duties as assigned.
Requirements
Strong patient advocate, promoting a positive patient experience.
Experience with an EMR scheduling system.
Previous medical practice experience is a plus.
Basic insurance knowledge.
Dedicated team‑player.
Dependable and reliable.
Ability to effectively communicate with patients.
Focused on accuracy and attention to detail.
Positive, energetic personality.
#J-18808-Ljbffr