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Children's National Medical Center

Sr Medical Assistant (36hrs/wk) Silver Spring Schools District

Children's National Medical Center, Gaithersburg, Maryland, us, 20883

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Job Description

- Sr Medical Assistant (36hrs/wk) Silver Spring Schools District (250003EP)

The Sr Medical Assistant (Children's National Pediatricians & Associates) performs a variety of moderately complex patient care and administrative activities to assist providers, patients and staff. Assists in the delivery of primary health care and patient care management, including coordinating patient referrals.

Language requirement:

fluent in Spanish and English.

Qualifications

Minimum Education:

High School Diploma or GED. Graduate of an approved Medical Assistant training program.

Minimum Work Experience:

3 years medical office experience, preferably in a pediatric setting.

Required Skills/Knowledge:

Basic math calculations, knowledge of examinations, diagnostic and treatment room procedures, medical equipment, medical terminology, basic computer skills, insurance verification, patient flow monitoring, good written and oral communication, customer service, staff training, electronic medical records.

Required Licenses and Certifications:

Certification as a Medical Assistant from a nationally recognized certifying board or agency (preferred).

Functional Accountabilities Patient Care

Prepare patients for examination and treatment; clean exam and treatment rooms; instruct patients on complex testing and procedures.

Review electronic health record for immunizations, labs and consult; administer vaccines, medications and treatments as prescribed.

Monitor vital signs and track changes as necessary.

Recognize urgent patient problems and/or emergencies, and address with MD and/or RN.

Organize and maintain medical supplies and equipment.

Assist providers with management patient allergies, medications and history.

Administrative Duties

Process lab referrals within electronic health records.

Answer phone calls and to patient requests for lab results, prescriptions, immunization history; oversee follow‑up process.

Manage vaccine inventory, storage and handling; complete requests for school and medication forms.

Provide guidance to staff and make recommendations to manager.

Act as a resource for patient‑related communications as defined by PCMH workflow.

Ensure office policy and procedures are followed.

Patient Flow Design

Manage staff resources and assignments.

Train and mentor medical assistant staff.

Perform vaccine management and ensure proper storage and monitoring.

Monitor patient flow and make changes to improve productivity.

Maintain patient flow design according to PCMH and Meaningful Use workflow.

Quality Control

Demonstrate immunization protocol efficiency as required.

Recognize limitations and discuss complications with professional staff.

Managed Care

Implement HIPAA and OSHA regulations.

Lead workflow process improvements.

Remain knowledgeable of insurance, billing and patient referral impact.

Organizational Accountabilities

Anticipate and respond to customer needs; follow up until needs are met.

Demonstrate collaborative and respectful behavior; partner with team members.

Be receptive to ideas and opinions.

Contribute to a positive work environment, demonstrate flexibility, identify improvement opportunities, make sound decisions, use resources efficiently.

Promote safety for patients, families and coworkers; communicate clearly and timely.

Primary Location:

Maryland-Gaithersburg

Work Schedule:

Full‑Time, Day shift.

Children's National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation or gender identity.

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