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Sploot Veterinary Care

Pet Parent Experience Associate

Sploot Veterinary Care, Highlands Ranch, Colorado, United States

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Sploot Veterinary Care is introducing a

brand-new approach

to Urgent & Primary Care for pets, and we’re seeking a rockstar

Pet Parent Experience Associate

to join our team

full-time

in

Highlands Ranch, CO ! If you’re passionate about providing an

AMAZING client experience

and want to make an

immediate impact

on pet parents and their furry friends, we want to hear from you.

About Sploot Veterinary Care At Sploot, we believe every pet deserves

high-quality veterinary care —whether it’s a routine checkup or an urgent situation that can’t wait. We also know a

happy and healthy veterinary team

is the foundation of exceptional patient care. That’s why we focus on

support, collaboration, and work-life balance , enabling each team member to thrive. Join us at our

Highlands Ranch, CO

clinic and help shape the future of veterinary medicine!

Responsibilities

Client Support & Coordination : Provide a positive, empathetic experience as the first and last point of contact for pet parents, from check-in to check-out.

Schedule Management : Create, update, and own the daily clinic schedule, ensuring the flow of appointments runs smoothly.

Team Collaboration : Work alongside veterinarians, technicians, and fellow associates to deliver top-notch care for every patient.

Problem-Solving : Remain calm under pressure, handling in-clinic issues with professionalism and efficiency.

Communication & Guidance : Offer reassurance to pet parents, ensuring they know their furry family members are in excellent hands.

This is an onsite role requiring attendance and coverage across multiple clinic locations.

This position includes weekend shifts as part of the regular scheduling requirements.

What Catches Our Eye

Veterinary/Animal Industry Background : Prior experience in a veterinary clinic or pet care setting.

Exceptional Customer Service : Proven success delivering memorable client experiences.

Compensation & Benefits

Competitive Base Pay : $19–$23/hour to start with opportunity to grow based on performance.

401(k) Retirement : Company match to help secure your future.

Healthcare : Health, Dental, and Vision insurance with a generous employer contribution, plus HSA option.

Paid Time Off : Two weeks of PTO initially, with more added the longer you’re with Sploot.

Parental Leave : up to 12 weeks of paid parental leave.

Pet Care Perks : Generous benefits for your own fur babies.

Snacks & Swag : Food and snacks during shifts, team events, and plenty of Sploot-branded gear!

Note : Benefits may vary based on experience or qualifications.

Apply Today Ready to take the lead in creating an

outstanding pet parent experience

in Highlands Ranch, CO?

Apply now

to join Sploot Veterinary Care as our

Pet Parent Experience Associate ! We’re excited to welcome a passionate,

customer-focused

professional who’s ready to help redefine the future of veterinary care.

Please DO NOT call the Sploot client phone line for an update on your application. We will reach out to you directly if you are a fit for this role.

According to Colorado state law, our company practices continuous hiring, ensuring equal opportunity employment and ongoing consideration for qualified candidates. We welcome applications year-round and are committed to maintaining a diverse and inclusive workforce.

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