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Splootvets

Pet Parent Experience Associate

Splootvets, Forest Park, Illinois, United States, 60130

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Sploot Veterinary Care is introducing a

brand-new approach

to Urgent & Primary Care for pets, and we’re seeking a rockstar

Pet Parent Experience Associate

to join our team

full-time

in Forest Park, IL ! If you’re passionate about providing an

AMAZING client experience

and want to make an

immediate impact

on pet parents and their furry friends, we want to hear from you.

About Sploot Veterinary Care At Sploot, we believe every pet deserves

high-quality veterinary care —whether it’s a routine checkup or an urgent situation that can’t wait. We also know a

happy and healthy veterinary team

is the foundation of exceptional patient care. That’s why we focus on

support, collaboration, and work-life balance , enabling each team member to thrive. Join us at our

Forest Park, IL

clinic and help shape the future of veterinary medicine!

Responsibilities

Client Support & Coordination : Provide a

positive, empathetic experience

as the first and last point of contact for pet parents, from check-in to check-out.

Schedule Management :

Create, update, and own

the daily clinic schedule, ensuring the flow of appointments runs smoothly.

Team Collaboration : Work alongside veterinarians, technicians, and fellow associates to deliver

top-notch care

for every patient.

Problem-Solving : Remain calm under pressure, handling

in-clinic issues

with professionalism and efficiency.

Communication & Guidance : Offer reassurance to pet parents, ensuring they know their furry family members are in

excellent hands .

This is an

onsite role

requiring attendance and coverage across

multiple

clinic locations.

This position includes weekend shifts

as part of the regular scheduling requirements.

What Catches Our Eye

Veterinary/Animal Industry Background : Prior experience in a veterinary clinic or pet care setting.

Competitive Base Pay : $19–$22/hour to start with opportunity to grow based on performance.

401(k) Retirement : Company match to help secure your future.

Healthcare : Health, Dental, and Vision insurance with a

generous employer contribution , plus

HSA

option.

Paid Time Off :

Two weeks

of PTO initially, with more added the longer you’re with Sploot.

Parental Leave :up to

12 weeks

of paid parental leave.

Pet Care Perks : Generous benefits for your own fur babies.

Snacks & Swag :

Food and snacks

during shifts, team events, and plenty of

Sploot-branded

gear!

Note : Benefits may vary based on experience or qualifications.

Apply Today Ready to take the lead in creating an

outstanding pet parent experience

in Forest Park, IL?

Apply now

to join Sploot Veterinary Care as our

Pet Parent Experience Associate ! We’re excited to welcome a passionate,

customer-focused

professional who’s ready to help redefine the future of veterinary care.

As set forth in Sploot Veterinary Care’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

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