Urinyc
Overview
Founded in 1980, Urban Resource Institute (URI) is the nation’s largest provider of domestic violence shelter services and a leader in supporting homeless families. Operating 24 shelters across New York City, URI provides 3,700 beds nightly in purpose-built shelters that offer trauma-informed services including counseling, childcare, case management, and more. URI’s Justice Initiatives extend support beyond shelter, offering programs in economic empowerment, legal advocacy, youth prevention, and abusive partner intervention. URI also develops permanent affordable housing as part of its long-term commitment to safety, stability, and healing. POSITION OVERVIEW The Case Manager Supervisor assesses mental and emotional functioning of residents and administers services for necessary treatment. They provide supervision to the Case Managers through case analysis, service planning and the supervisory process. Provides direct treatment services and issues referrals on an as needed basis. Responsibilities
Supervise Case Managers and provide administrative and group supervision. Coordinate staff training, meetings, supervision and opportunities for professional development. Attend consortium meetings with DHS and others to discuss issues pertaining to service delivery. Coordinate mental health/psychiatric care and referrals. Develop a resource network of social services providers. Chair case conference meetings and coordinate service plan implementation. Develop and facilitate group meetings. Monitor resident records for compliance and best practices. Function independently in times of facility coverage and respond to crises per agency procedures. Attend monthly staff meetings and case conferences. Regularly assess the safety and well-being of all clients. Participate in weekly individual and group supervision with Director and in training seminars to enhance clinical skills. Assist with reports and program evaluation; review progress notes and service plans; monitor client compliance. Develop strategies for engaging individuals with trauma histories. Perform other duties as assigned by the Director of Social Services. Qualifications
Bachelor’s degree in social work or related field required. Bi-lingual, Mandarin or Spanish preferred. Five (5) years’ experience working with homeless individuals and their dependent children. Demonstrated sensitivity and experience with homelessness in disenfranchised communities including LGBTQ+ and/or HIV-affected individuals, the elderly, and those with substance abuse and/or mental health issues. Familiarity with DHS regulations and DHS Cares Reporting. Experience with supportive group facilitation. Training and experience in assessing the vocational and educational needs and aptitudes of clients. Experience engaging clients through Public Assistance, Medicaid and other benefits. Excellent written and verbal skills; ability to collaborate with other departments, agencies, systems and institutions to maximize resources. Skilled in Microsoft Office applications. Physical Requirements
Ability to read printed and handwritten materials and information on computer screen. Use of computer mouse and keyboard; sit for extended periods; enter information in digital forms and spreadsheets. May lift up to 10 pounds and may occasionally reach and bend. May require occasional work outside established hours, including evenings and weekends. At URI we are committed to cultivating an inclusive work environment. We actively seek a diverse candidate pool and encourage candidates of all backgrounds and abilities to apply. URI offers equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category under federal, state and local law. Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Founded in 1980, Urban Resource Institute (URI) is the nation’s largest provider of domestic violence shelter services and a leader in supporting homeless families. Operating 24 shelters across New York City, URI provides 3,700 beds nightly in purpose-built shelters that offer trauma-informed services including counseling, childcare, case management, and more. URI’s Justice Initiatives extend support beyond shelter, offering programs in economic empowerment, legal advocacy, youth prevention, and abusive partner intervention. URI also develops permanent affordable housing as part of its long-term commitment to safety, stability, and healing. POSITION OVERVIEW The Case Manager Supervisor assesses mental and emotional functioning of residents and administers services for necessary treatment. They provide supervision to the Case Managers through case analysis, service planning and the supervisory process. Provides direct treatment services and issues referrals on an as needed basis. Responsibilities
Supervise Case Managers and provide administrative and group supervision. Coordinate staff training, meetings, supervision and opportunities for professional development. Attend consortium meetings with DHS and others to discuss issues pertaining to service delivery. Coordinate mental health/psychiatric care and referrals. Develop a resource network of social services providers. Chair case conference meetings and coordinate service plan implementation. Develop and facilitate group meetings. Monitor resident records for compliance and best practices. Function independently in times of facility coverage and respond to crises per agency procedures. Attend monthly staff meetings and case conferences. Regularly assess the safety and well-being of all clients. Participate in weekly individual and group supervision with Director and in training seminars to enhance clinical skills. Assist with reports and program evaluation; review progress notes and service plans; monitor client compliance. Develop strategies for engaging individuals with trauma histories. Perform other duties as assigned by the Director of Social Services. Qualifications
Bachelor’s degree in social work or related field required. Bi-lingual, Mandarin or Spanish preferred. Five (5) years’ experience working with homeless individuals and their dependent children. Demonstrated sensitivity and experience with homelessness in disenfranchised communities including LGBTQ+ and/or HIV-affected individuals, the elderly, and those with substance abuse and/or mental health issues. Familiarity with DHS regulations and DHS Cares Reporting. Experience with supportive group facilitation. Training and experience in assessing the vocational and educational needs and aptitudes of clients. Experience engaging clients through Public Assistance, Medicaid and other benefits. Excellent written and verbal skills; ability to collaborate with other departments, agencies, systems and institutions to maximize resources. Skilled in Microsoft Office applications. Physical Requirements
Ability to read printed and handwritten materials and information on computer screen. Use of computer mouse and keyboard; sit for extended periods; enter information in digital forms and spreadsheets. May lift up to 10 pounds and may occasionally reach and bend. May require occasional work outside established hours, including evenings and weekends. At URI we are committed to cultivating an inclusive work environment. We actively seek a diverse candidate pool and encourage candidates of all backgrounds and abilities to apply. URI offers equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category under federal, state and local law. Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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