ServiceMaster Clean of Fraser Valley
Lead Technician Restoration Mold Water Fire
ServiceMaster Clean of Fraser Valley, Austin, Texas, us, 78716
Benefits
Company car
Dental insurance
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Do you have experience in Water Mitigation, Mold Remediation, Restoration, and Fire Damage?
Do you love helping people through difficult situations?
Do you enjoying leading a team to success?
Lead Technician / Crew Chief
The Lead Technician / Crew Chief coordinates, monitors, and performs work activities on residential and commercial projects to successfully fulfill service needs and facilitate a positive customer experience.
Responsibilities
Supervise and perform production work according to SERVPRO® processes and ensure quality control
Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
Communicate clear expectations to restoration technicians, coach and train them, and supervise their activities
Document a detailed and accurate job file in a digital file to support the services provided
Monitor assigned jobs from start to finish
Manage labor and consumable item usage on assigned projects
Communicate with production manager and office staff on project progress and issues
Manage data using industry software programs
Communicate, follow and enforce all OSHA guidelines for job safety
Be readily available for on-calls and emergencies
Requirements
Experience in restoration work related to clean up from damage caused by water, fire, and mold is required.
Experience leading and supervising a team in the restoration industry is required
IICRC certifications highly preferred
Experience using industry related software programs
Ability to travel locally or out of state when necessary
Ability and willingness to work nights and weekends as required
Ability to be On-Call as needed
Valid driver’s license
Able to comply with franchise guidelines
Effective written and oral communication
Preferable bilingual (English/Spanish), Basic English is mandatory.
Physical and Work Environment Requirements
Ability to regularly lift 50 pounds unassisted and ability to lift up to 100 pounds with assistance
Exposure to chemicals
Walking and standing for
#J-18808-Ljbffr
Company car
Dental insurance
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Do you have experience in Water Mitigation, Mold Remediation, Restoration, and Fire Damage?
Do you love helping people through difficult situations?
Do you enjoying leading a team to success?
Lead Technician / Crew Chief
The Lead Technician / Crew Chief coordinates, monitors, and performs work activities on residential and commercial projects to successfully fulfill service needs and facilitate a positive customer experience.
Responsibilities
Supervise and perform production work according to SERVPRO® processes and ensure quality control
Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
Communicate clear expectations to restoration technicians, coach and train them, and supervise their activities
Document a detailed and accurate job file in a digital file to support the services provided
Monitor assigned jobs from start to finish
Manage labor and consumable item usage on assigned projects
Communicate with production manager and office staff on project progress and issues
Manage data using industry software programs
Communicate, follow and enforce all OSHA guidelines for job safety
Be readily available for on-calls and emergencies
Requirements
Experience in restoration work related to clean up from damage caused by water, fire, and mold is required.
Experience leading and supervising a team in the restoration industry is required
IICRC certifications highly preferred
Experience using industry related software programs
Ability to travel locally or out of state when necessary
Ability and willingness to work nights and weekends as required
Ability to be On-Call as needed
Valid driver’s license
Able to comply with franchise guidelines
Effective written and oral communication
Preferable bilingual (English/Spanish), Basic English is mandatory.
Physical and Work Environment Requirements
Ability to regularly lift 50 pounds unassisted and ability to lift up to 100 pounds with assistance
Exposure to chemicals
Walking and standing for
#J-18808-Ljbffr