All Metro Health Care
After Hours On Call Scheduling Coordinator- Home Care Agency
All Metro Health Care, Buffalo, New York, United States, 14266
After Hours On Call Scheduling Coordinator – Home Care Agency
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All Metro Health Care , a Modivcare Personal Care Service, is looking for a
On Call Care Coordinator Associate . You will have the opportunity to make a positive impact on the lives of our patients by ensuring their care needs are met effectively and efficiently.
Pay: $18.00 per hour for time worked
Weekday/Friday shifts: Minimum 4 hours of pay guaranteed, even if only one phone call is received
Saturday & Sunday shifts: Minimum 8 hours of pay guaranteed for monitoring phones during the 24-hour coverage period
Schedule: This role provides coverage for after-hours calls, ensuring callers receive support when the office is closed.
Friday: 5pm - 8am
Saturday: 8:00 AM - 8:00 AM (overnight, 24 hours)
Sunday: 8:00 AM - 8:00 AM (overnight, 24 hours)
Holidays
Weekday hours may be available if you’re interested
Office Address: 170 Franklin St #205, Buffalo, NY 14202
Benefits And Perks
Medical, Dental & Vision Insurance
401(k) with a 6% match
Paid Time Off
Employee Assistance Program
Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!)
Voluntary Term Life and AD&D Insurance
Legal Services Insurance
Short-Term and Long-Term Disability
Accident, Critical Illness & Hospital Indemnity Insurance
You will...
Assign field staff schedules and confirm assignments with employees and patients.
Speak with patients or patient families regarding schedules, call-offs, cancelations, and appointments.
Document client data and visits in the scheduling system.
Be the backup to the Intake department for receiving and coordinating home care service requests.
Understanding that communication is vital within the office as well as to everyone involved in our clients' care.
Requirements
High School Diploma or GED
2+ years of customer service experience required.
1+ years of home healthcare experience preferred.
Electronic Visit Verification (EVV) system experience preferred.
Our Mission To provide access to the care that matters for those who need it most.
Our Values
Caring: We care about what we do and who we do it for.
Collaborative: We value the perspective and experience of all.
Dedicated: We are committed to making a real world impact.
Purposeful: We know our work has meaning.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Seniority level: Entry level Employment type: Part-time Job function: Administrative Industries: Hospitals and Health Care
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Get AI-powered advice on this job and more exclusive features.
All Metro Health Care , a Modivcare Personal Care Service, is looking for a
On Call Care Coordinator Associate . You will have the opportunity to make a positive impact on the lives of our patients by ensuring their care needs are met effectively and efficiently.
Pay: $18.00 per hour for time worked
Weekday/Friday shifts: Minimum 4 hours of pay guaranteed, even if only one phone call is received
Saturday & Sunday shifts: Minimum 8 hours of pay guaranteed for monitoring phones during the 24-hour coverage period
Schedule: This role provides coverage for after-hours calls, ensuring callers receive support when the office is closed.
Friday: 5pm - 8am
Saturday: 8:00 AM - 8:00 AM (overnight, 24 hours)
Sunday: 8:00 AM - 8:00 AM (overnight, 24 hours)
Holidays
Weekday hours may be available if you’re interested
Office Address: 170 Franklin St #205, Buffalo, NY 14202
Benefits And Perks
Medical, Dental & Vision Insurance
401(k) with a 6% match
Paid Time Off
Employee Assistance Program
Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!)
Voluntary Term Life and AD&D Insurance
Legal Services Insurance
Short-Term and Long-Term Disability
Accident, Critical Illness & Hospital Indemnity Insurance
You will...
Assign field staff schedules and confirm assignments with employees and patients.
Speak with patients or patient families regarding schedules, call-offs, cancelations, and appointments.
Document client data and visits in the scheduling system.
Be the backup to the Intake department for receiving and coordinating home care service requests.
Understanding that communication is vital within the office as well as to everyone involved in our clients' care.
Requirements
High School Diploma or GED
2+ years of customer service experience required.
1+ years of home healthcare experience preferred.
Electronic Visit Verification (EVV) system experience preferred.
Our Mission To provide access to the care that matters for those who need it most.
Our Values
Caring: We care about what we do and who we do it for.
Collaborative: We value the perspective and experience of all.
Dedicated: We are committed to making a real world impact.
Purposeful: We know our work has meaning.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Seniority level: Entry level Employment type: Part-time Job function: Administrative Industries: Hospitals and Health Care
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