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Belong

Registered Support Manager

Belong, Port Chester, New York, United States

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Registered Support Manager Salary: £50,974 Closing Date: Monday 19th January 2026.

At Belong, we live and breathe our values every day - creating vibrant communities where colleagues feel supported, empowered, and inspired.

This pivotal role offers a unique opportunity to shape the future of care within our award-winning intergenerational village, championing person-centred excellence and ensuring that every person living in our village community receives the support, lifestyle choices, and care outlined in their Life Plan.

With a strong emphasis on leadership, coaching, and values-driven practice, the Registered Support Manager will empower our support and nursing teams to deliver exceptional outcomes for older people, especially those living with dementia.

As a senior member of the village management team, you will be instrumental in steering Belong Chester through its next chapter; building on our innovative model that blends expert dementia care with vibrant community living. From our state-of-the-art facilities and canal side location to our pioneering approach to intergenerational experiences, Belong Chester is already setting new standards in wellbeing and inclusion.

What you’ll be doing: Key Objectives of the role are to:

Provide leadership, management and coaching for support and nursing teams, ensuring they are equipped with the required knowledge, skills and experience to meet customer’s needs.

Ensure that all household customers receive the care, support and lifestyle choices that have been identified and agreed within their Life Plan.

Ensure that services provided meet with legislative and organisational standards and uphold the Belong values.

Be a visible and positive role model for excellent person-centred customer support and practice; working in accordance with Belong standards and values; developing and enabling a culture where people feel supported and valued.

Undertake the responsibilities of a Registered Manager with CQC.

As a member of the village management team; provide out of hours support and advice and deputise for the General Manager.

What we’re looking for:

Diploma level 5 in Care Leadership & Management (Adult Social Care) or equivalent. (Essential)

Experience of working within of Cheshire West (Desirable)

Excellent communication skills using a range of methods to a variety of people with different needs and abilities

Proven experience of building positive and productive relationships with customers, families, colleagues and health professionals

Leadership qualities that include critical and innovating thinking and collaborative team working; motivating and developing teams to ensure excellent service is provided

Experience of performance management and, coaching and developing teams and individuals to ensure excellent customer service

Recent experience of providing advanced assessments, care planning and evaluation of older people’s needs

Excellent understanding of risk management, assessing risk versus the benefits to a customer’s well-being and minimising risks

Proven experience of managing and providing a service, for people with dementia, disability or a long term illness in a health/social care environment

Why Belong? As a leading social care provider we’re proud to be a place where people love to work. From our inclusive culture to our commitment to wellbeing and development, we’re building something special and we’d love you to be part of it.

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