Nahse
Overview
Absence Management Consultant - Intermediate
Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our
HR Operations
team in the role of
Absence Management Consultant - Intermediate .
The
Absence Management Consultant - Intermediate
coordinates the administration of the Absence Management Programs. You will partner with all levels of leaders and team members to coordinate, analyze, and investigate specific information related to cases. You will review and interpret disability documentation and determine appropriate accommodations for team members. You will implement accommodations and ensure compliance with IU Health policies and federal and state leave regulations while providing instruction, guidance and excellent customer service to leaders, team members and Human Resources (HR). The
Absence Management Consultant - Intermediate
makes decisions associated with appeals, approvals, and denials of accommodations based upon medical certification/documentation from the healthcare providers. You will work toward the goal of facilitating and monitoring successful return to work of team members. You will establish and maintain effective recordkeeping systems.
Responsibilities
Connect to Promise – Demonstrates a commitment to IU Health's mission, vision, and values by exhibiting behaviors and delivering results that align with the strategic direction of the organization. Ensure IU Health is working toward its vision of improving the health of all Hoosiers by providing the best care for each person as we practice our values of purpose, excellence, compassion and team.
Relationship Building – Builds rapport and finds common ground with others, creating experiences and interactions where people consistently feel heard, valued and respected. Provides exemplary customer service to internal and external customers by being proactive, responsive and encouraging teamwork. Strives to build a network of contacts, both internal and external to the organization.
Collaboration – Collaborates with others to identify business solutions. Actively contributes to their team(s), and the achievement of team and organizational goals.
Leadership – Takes the initiative to proactively resolve issues, address concerns, identify potential risks, and improve overall processes and outcomes of moderately complex initiatives.
Communication – Shares thoughts and information in a clear, concise and professional manner, in both oral and written communication formats. Demonstrates active listening and seeks further information to ensure clarity and understanding. Promptly responds to requests for information while obtaining guidance where needed.
Ethical Practice – Maintains confidentiality as appropriate, earns trust and respect of others, and exhibits behaviors that express the ethical practice of a healthcare organization. Demonstrates thorough and logical thought processes to support actions / recommendations. Reports and responds immediately to unethical behavior or conflicts of interest.
Critical Thinking – Leverages curiosity and insights to explore rationale behind decision‑making. Connects pieces of information from various sources to improve problem‑solving capabilities and recommendations. Recognizes and distinguishes questions, problems, and conflict. Leverages knowledge and experiences to ensure best practices are being implemented in day‑to‑day work.
Execution – Addresses problems directly and implements objectives effectively. Produces on‑time, high‑quality work deliverables. Applies basic project‑management principles, and applies logical, consistent and organized standard of work practices.
Key Relationships Reports to
: Manager, Shared Services
Direct Reports:
None
Candidate Qualifications
Bachelor's degree or equivalent years of experience is required.
CPDM (Certified Professional Disability Management) and CLMS (Certified Leave Management Specialist) preferred.
Requires 3-5 years of relevant experience.
Requires experience working with FMLA, Worker's Compensation, ADAAA laws, LTD, STD, and Cobra.
Requires proficiency in MS Office (Word, PowerPoint, Excel).
Experience with matrix organization and complex work environment preferred.
Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana's largest employers and the most comprehensive medical system in the state, our vision is
to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation's healthiest states.
IU Health is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals and $8.64 billion in operating revenue. The system's programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, brings together highly skilled physicians, researchers, and educators into close collaboration to provide world‑class care for children and adults and improve the health of patients and communities across Indiana.
Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status.
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Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our
HR Operations
team in the role of
Absence Management Consultant - Intermediate .
The
Absence Management Consultant - Intermediate
coordinates the administration of the Absence Management Programs. You will partner with all levels of leaders and team members to coordinate, analyze, and investigate specific information related to cases. You will review and interpret disability documentation and determine appropriate accommodations for team members. You will implement accommodations and ensure compliance with IU Health policies and federal and state leave regulations while providing instruction, guidance and excellent customer service to leaders, team members and Human Resources (HR). The
Absence Management Consultant - Intermediate
makes decisions associated with appeals, approvals, and denials of accommodations based upon medical certification/documentation from the healthcare providers. You will work toward the goal of facilitating and monitoring successful return to work of team members. You will establish and maintain effective recordkeeping systems.
Responsibilities
Connect to Promise – Demonstrates a commitment to IU Health's mission, vision, and values by exhibiting behaviors and delivering results that align with the strategic direction of the organization. Ensure IU Health is working toward its vision of improving the health of all Hoosiers by providing the best care for each person as we practice our values of purpose, excellence, compassion and team.
Relationship Building – Builds rapport and finds common ground with others, creating experiences and interactions where people consistently feel heard, valued and respected. Provides exemplary customer service to internal and external customers by being proactive, responsive and encouraging teamwork. Strives to build a network of contacts, both internal and external to the organization.
Collaboration – Collaborates with others to identify business solutions. Actively contributes to their team(s), and the achievement of team and organizational goals.
Leadership – Takes the initiative to proactively resolve issues, address concerns, identify potential risks, and improve overall processes and outcomes of moderately complex initiatives.
Communication – Shares thoughts and information in a clear, concise and professional manner, in both oral and written communication formats. Demonstrates active listening and seeks further information to ensure clarity and understanding. Promptly responds to requests for information while obtaining guidance where needed.
Ethical Practice – Maintains confidentiality as appropriate, earns trust and respect of others, and exhibits behaviors that express the ethical practice of a healthcare organization. Demonstrates thorough and logical thought processes to support actions / recommendations. Reports and responds immediately to unethical behavior or conflicts of interest.
Critical Thinking – Leverages curiosity and insights to explore rationale behind decision‑making. Connects pieces of information from various sources to improve problem‑solving capabilities and recommendations. Recognizes and distinguishes questions, problems, and conflict. Leverages knowledge and experiences to ensure best practices are being implemented in day‑to‑day work.
Execution – Addresses problems directly and implements objectives effectively. Produces on‑time, high‑quality work deliverables. Applies basic project‑management principles, and applies logical, consistent and organized standard of work practices.
Key Relationships Reports to
: Manager, Shared Services
Direct Reports:
None
Candidate Qualifications
Bachelor's degree or equivalent years of experience is required.
CPDM (Certified Professional Disability Management) and CLMS (Certified Leave Management Specialist) preferred.
Requires 3-5 years of relevant experience.
Requires experience working with FMLA, Worker's Compensation, ADAAA laws, LTD, STD, and Cobra.
Requires proficiency in MS Office (Word, PowerPoint, Excel).
Experience with matrix organization and complex work environment preferred.
Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana's largest employers and the most comprehensive medical system in the state, our vision is
to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation's healthiest states.
IU Health is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals and $8.64 billion in operating revenue. The system's programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, brings together highly skilled physicians, researchers, and educators into close collaboration to provide world‑class care for children and adults and improve the health of patients and communities across Indiana.
Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status.
#J-18808-Ljbffr