Wonder
Assistant Operations Leader – Wonder
Location: Framingham, MA
Base pay range: $66,500 – $76,500 per year
About Wonder Wonder is a premier platform that offers a wide variety of cuisines from 25+ award-winning restaurant partners, including notable chefs. We provide customers with the ability to mix and match dishes from multiple restaurants or order from local gems, all made to order in brick‑and‑mortar locations across the East Coast and delivered fast and free. The company is built by technology, culinary, and logistics pioneers backed by top‑tier venture capitalists, aiming to make great food more accessible.
About the Role As the Assistant Operations Leader in a Wonder restaurant, you will support the General Manager in daily operations, ensuring the smooth functioning and success of the restaurant. You will work closely with the General Manager and team members to create a positive work environment, prioritize food safety and team member safety, and deliver exceptional customer service.
Responsibilities
Assist Sr Operations Leader in developing, engaging, inspiring, and motivating staff members
Recruit and train top talent for the restaurant
Aid Sr Operations Leader in achieving operational goals and budget targets
Maintain clear communication regarding team achievements, priorities, protocols, and operational changes
Demonstrate effective floor management by optimizing staff deployment for maximum efficiency
Drive restaurant sales and service efficiency by resolving operational obstacles
Supervise inventory and food safety protocols to ensure accuracy and efficiency, while adhering to shelf life and product dating guidelines
Commit to ongoing training and development in both kitchen and dining room operations to uphold standards and guidelines
Maintain consistent adherence to food safety and security standards
Ensure all team members deliver excellent customer service
The Experience You Have
At least two years of restaurant supervisor or management experience in a high-volume Quick Service Restaurant (QSR) or full‑service restaurant
Demonstrated ability to effectively manage and develop teams of 15+ members
Ability to lead and motivate a team in a fast‑paced environment
Attention to detail and a strong drive for efficiency and accuracy
Demonstrates professionalism and adheres to policies and procedures
Exhibits effective verbal and written communication skills
Strong team player
Requirements
Must be 21 years old and legally authorized to work in the US
Must be able to lift 50 pounds Must be able to stand for a full shift while working
Must have open availability, including night and weekend availability
Must have a current Food Handlers Certification
Role Details
Salary Range: $66,500 per year – $76,500 per year
Location: Framingham, MA
Benefits
Medical, Dental, and Vision Insurance
100% employer-paid Life Insurance
401(k) Retirement Plan
Employer match for Health Savings Account (HSA)
Learning and Development opportunities to advance your career
Employee Stock
Employee Discount
We believe in building the best team by hiring with an objective lens. We are committed to fair hiring practices, advocating for diversity, equity, and inclusion. We do not discriminate based on race, color, religion, genderCaches yes upaf? ... (rest of EEO statement)
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Base pay range: $66,500 – $76,500 per year
About Wonder Wonder is a premier platform that offers a wide variety of cuisines from 25+ award-winning restaurant partners, including notable chefs. We provide customers with the ability to mix and match dishes from multiple restaurants or order from local gems, all made to order in brick‑and‑mortar locations across the East Coast and delivered fast and free. The company is built by technology, culinary, and logistics pioneers backed by top‑tier venture capitalists, aiming to make great food more accessible.
About the Role As the Assistant Operations Leader in a Wonder restaurant, you will support the General Manager in daily operations, ensuring the smooth functioning and success of the restaurant. You will work closely with the General Manager and team members to create a positive work environment, prioritize food safety and team member safety, and deliver exceptional customer service.
Responsibilities
Assist Sr Operations Leader in developing, engaging, inspiring, and motivating staff members
Recruit and train top talent for the restaurant
Aid Sr Operations Leader in achieving operational goals and budget targets
Maintain clear communication regarding team achievements, priorities, protocols, and operational changes
Demonstrate effective floor management by optimizing staff deployment for maximum efficiency
Drive restaurant sales and service efficiency by resolving operational obstacles
Supervise inventory and food safety protocols to ensure accuracy and efficiency, while adhering to shelf life and product dating guidelines
Commit to ongoing training and development in both kitchen and dining room operations to uphold standards and guidelines
Maintain consistent adherence to food safety and security standards
Ensure all team members deliver excellent customer service
The Experience You Have
At least two years of restaurant supervisor or management experience in a high-volume Quick Service Restaurant (QSR) or full‑service restaurant
Demonstrated ability to effectively manage and develop teams of 15+ members
Ability to lead and motivate a team in a fast‑paced environment
Attention to detail and a strong drive for efficiency and accuracy
Demonstrates professionalism and adheres to policies and procedures
Exhibits effective verbal and written communication skills
Strong team player
Requirements
Must be 21 years old and legally authorized to work in the US
Must be able to lift 50 pounds Must be able to stand for a full shift while working
Must have open availability, including night and weekend availability
Must have a current Food Handlers Certification
Role Details
Salary Range: $66,500 per year – $76,500 per year
Location: Framingham, MA
Benefits
Medical, Dental, and Vision Insurance
100% employer-paid Life Insurance
401(k) Retirement Plan
Employer match for Health Savings Account (HSA)
Learning and Development opportunities to advance your career
Employee Stock
Employee Discount
We believe in building the best team by hiring with an objective lens. We are committed to fair hiring practices, advocating for diversity, equity, and inclusion. We do not discriminate based on race, color, religion, genderCaches yes upaf? ... (rest of EEO statement)
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