Tech Lead, Customer Service Platform Engineering

A leading insurance firm is seeking a Technology Lead for Service Technology in New York, NY. The role involves guiding engineering teams in delivering high-performing customer service technology solutions, mentoring engineers, and ensuring alignment with architectural standards. The ideal candidate has 9–12 years of software engineering experience, including technical leadership, and strong knowledge of platforms like Genesys and Oracle Service Cloud. The position offers a salary range of $118,980 - $195,465 with potential for additional incentive compensation. #J-18808-Ljbffr