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Guardian Life

Technical Lead, Service Tech — IVR & Cloud Delivery

Guardian Life, South Bethlehem, New York, United States

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A leading insurance company is seeking a Technology Lead for Service Technology. This role requires guiding teams to deliver secure and scalable solutions, focusing on customer service technology. Responsibilities include leading agile squads, mentoring engineers, and collaborating with cross-functional teams. The ideal candidate should have 9-12 years of experience in software engineering and significant experience in customer service technology platforms. This role is primarily on-site in New York, Holmdel, or Bethlehem, offering a salary range of $118,980 - $195,465. #J-18808-Ljbffr