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Centricity Solutions, Inc.

Benefits Administrator

Centricity Solutions, Inc., California, Missouri, United States, 65018

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Centricity Solutions, Inc., founded in 2007, is a leading provider of third‑party vendor management and transactional HR administration services. We are looking for a

Benefits Administrator

to manage day‑to‑day administration of group benefit programs for our clients.

About the Company Founded in 2007, Centricity provides third‑party vendor management, transactional HR administration (including payroll, tax, employee benefits, risk mitigation), strategic HR services, HR compliance and HR system administration support. Our HR outsourcing model improves the quality and efficiency of HR services while providing on‑demand expertise to help mitigate risk and navigate compliance issues.

Summary / Objective The Benefits Administrator position is responsible for day‑to‑day administration of group benefit programs for Centricity clients, including maintenance & synchronization of benefits/payroll/HR data with insurance carrier(s) and other third parties, as applicable. The benefits administrator also provides guidance and assistance to Centricity client liaisons and client employees, by means of verbal and written communication, on various employee benefit plans and provides analytical and technical support in the delivery of benefit programs.

Essential Functions

Coordinate daily benefits processing: handle enrollments, qualifying life events, terminations, COBRA, demographic/employment changes, beneficiary updates. Assist with maintenance of employee benefits files, maintain benefits platform and update employee payroll records as needed.

Serve as a contact for customer’s group plan vendors and third‑party administrators. Assist in transferring data in support of services, premiums, and plan administration.

Assist with regularly scheduled audit & review of monthly billings for client’s group plans and help reconcile discrepancies.

Provide customer service support to client liaisons and/or client employees, addressing benefit inquiries and complaints to ensure quick, accurate, and courteous resolution.

Maintain contact with Centricity client liaisons and/or client employees by phone or e‑mail to facilitate proper utilization of benefits.

Collaborate with colleagues in HR and Payroll departments to ensure accurate processing and exceptional execution of services to clients.

Supervisory Responsibility This position has no supervisory responsibilities.

Work Environment The position is remote, with an occasional requirement to travel to/from the Walnut Creek, CA office. Centricity will provide all necessary equipment such as a laptop, monitors, keyboards, etc. to ensure you’re able to work remotely efficiently. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands The role is largely sedentary but requires regular talking and hearing. Specific vision abilities required include near and far vision, color vision, and ability to adjust focus.

Position Type / Hours This is a full‑time position, Monday through Friday, 8:30 a.m. to 5:30 p.m., with flexibility for childcare/school pick‑up and drop‑off.

Location / Travel Remote; occasional travel to Walnut Creek, CA during initial orientation/training period and in‑person company meetings.

Classification Salaried non‑exempt.

Preferred Education and Experience

Bachelor’s degree and/or one to three years of related benefits administration experience.

Active California Insurance License (Life, Accident & Health).

Experience using/configuring Rippling.

Required Eligibility Qualifications

Computer proficiency and technical aptitude with Microsoft products (Excel, Word, PowerPoint).

Experience with HRIS and benefits databases.

Excellent customer service, written & verbal communication, organization & prioritization skills.

Knowledge of employee benefits language and concepts.

Ability to work effectively in a team environment.

Ability to manage several projects simultaneously while meeting deadlines.

Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Compensation

Company‑paid Medical, Dental, Vision, Life & Disability insurance, plus an annual $500 contribution towards Healthcare FSA.

3 weeks of PTO and 11 paid holidays per year.

Non‑Elective Safe Harbor 401(k) with company contribution.

Additional employee‑paid insurance options including Supplemental Life and Flexible Spending Accounts (FSA).

Centricity Bucks reward program: gift cards for great internal/external customer service.

Pay Range 57,000 – 67,000 USD per year (HQ).

Seniority Level Entry level

Employment Type Full‑time

Job Function Human Resources

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