Avid-ABA
Center Operations Supervisor (Former QBHP)
Avid-ABA, Westland, Michigan, United States, 48186
Center Operations Supervisor (Former QBHP)
Join to apply for the
Center Operations Supervisor (Former QBHP)
role at
Avid-ABA
We are seeking a highly motivated and skilled person to join our team. The Center Operations Supervisor supports the daily non-clinical operations of the ABA therapy center and provides direct supervision to Behavior Technicians (BTs), Registered Behavior Technicians (RBTs), and Senior Technicians. This role ensures smooth day-to-day functioning of the center, supports scheduling needs, maintains administrative workflows, and assists clinical leadership by removing barriers to treatment.
Department:
Autism Services
Location:
Avid ABA - Westland
Compensation:
$25.00 - $28.00 / hour
Key Responsibilities
Provide daily supervision, guidance, and performance support to assigned BTs and RBTs.
Monitor staff attendance, punctuality, professionalism, and adherence to company policies.
Participate in staff coaching discussions, provide feedback, and elevate performance concerns as needed.
Support onboarding and orientation for new technicians, ensuring they understand center processes, expectations, and workflows.
Maintain a visible presence in the center across expected scheduling blocks to support staff, monitor center needs, and address issues promptly.
Promote a positive, supportive team culture and encourage collaboration among staff.
Welcome clients, families, and staff to the center each day ensuring a friendly and inviting environment.
Assist with day‑to‑day operational tasks.
Monitor compliance with administrative requirements.
Help track and report basic operational metrics or center performance indicators to leadership.
Serve as a point of contact during daily operations for parent questions related to schedules, arrival/departure, and general center needs.
Skills, Knowledge and Expertise
Minimum of 2 years of experience working as an RBT.
Minimum of 3 years experience in ABA (work experience and / or education).
Strong desire and passion for managing people and processes.
Master degree in ABA, healthcare administration, or human services related field.
Excellent communication, collaboration, and problem‑solving skills.
Ability to work independently and as part of a team in a fast‑paced environment.
Proficiency in data collection and analysis techniques.
Commitment to ethical conduct and professional development.
Benefits
Competitive salary commensurate with experience.
Comprehensive benefits package including health, dental, and vision insurance.
401k.
Supportive and collaborative work environment.
Promotes work life balance.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Management and Manufacturing
Industries Mental Health Care
Referrals increase your chances of interviewing at Avid-ABA by 2x
Get notified about new Operations Supervisor jobs in
Westland, MI .
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Center Operations Supervisor (Former QBHP)
role at
Avid-ABA
We are seeking a highly motivated and skilled person to join our team. The Center Operations Supervisor supports the daily non-clinical operations of the ABA therapy center and provides direct supervision to Behavior Technicians (BTs), Registered Behavior Technicians (RBTs), and Senior Technicians. This role ensures smooth day-to-day functioning of the center, supports scheduling needs, maintains administrative workflows, and assists clinical leadership by removing barriers to treatment.
Department:
Autism Services
Location:
Avid ABA - Westland
Compensation:
$25.00 - $28.00 / hour
Key Responsibilities
Provide daily supervision, guidance, and performance support to assigned BTs and RBTs.
Monitor staff attendance, punctuality, professionalism, and adherence to company policies.
Participate in staff coaching discussions, provide feedback, and elevate performance concerns as needed.
Support onboarding and orientation for new technicians, ensuring they understand center processes, expectations, and workflows.
Maintain a visible presence in the center across expected scheduling blocks to support staff, monitor center needs, and address issues promptly.
Promote a positive, supportive team culture and encourage collaboration among staff.
Welcome clients, families, and staff to the center each day ensuring a friendly and inviting environment.
Assist with day‑to‑day operational tasks.
Monitor compliance with administrative requirements.
Help track and report basic operational metrics or center performance indicators to leadership.
Serve as a point of contact during daily operations for parent questions related to schedules, arrival/departure, and general center needs.
Skills, Knowledge and Expertise
Minimum of 2 years of experience working as an RBT.
Minimum of 3 years experience in ABA (work experience and / or education).
Strong desire and passion for managing people and processes.
Master degree in ABA, healthcare administration, or human services related field.
Excellent communication, collaboration, and problem‑solving skills.
Ability to work independently and as part of a team in a fast‑paced environment.
Proficiency in data collection and analysis techniques.
Commitment to ethical conduct and professional development.
Benefits
Competitive salary commensurate with experience.
Comprehensive benefits package including health, dental, and vision insurance.
401k.
Supportive and collaborative work environment.
Promotes work life balance.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Management and Manufacturing
Industries Mental Health Care
Referrals increase your chances of interviewing at Avid-ABA by 2x
Get notified about new Operations Supervisor jobs in
Westland, MI .
#J-18808-Ljbffr