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U-Haul

Customer Service Representative

U-Haul, Santa Clarita, California, United States, 91382

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Customer Service Representative

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U‑Haul .

Are you a people person? Do you love helping others? U‑Haul is searching for friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U‑Haul’s exceptional service, ensuring that customers get the help they need on their journeys by inspecting and maintaining equipment and assisting customers with technology for dispatch and return. This position offers on‑the‑job education.

Our motto is

Hire Fast, Pay Fast . You can start today and get paid today! Schedule two hands‑on working interviews and get paid for each. We also offer a

$100 hiring bonus , and a

$300 cash bonus

paid upon completion of U‑Haul Equipment Inspection and Verification through our 1‑2‑3 Punch Certification Program at retail stores.

U‑Haul Offers

Career stability

Opportunities for advancement

Mindset App Reimbursement

Gym Reimbursement Program

Health insurance & Prescription plans, if eligible

Paid holidays, vacation, and sick days, if eligible

Life insurance

MetLaw Legal program

MetLife auto and home insurance

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

24‑hour physician available for kids

Dental & Vision Plans

Business travel insurance

You Matter EAP

LifeLock Identity Theft Protection

Critical Illness/Group Accident Insurance

Dave Ramsey’s SmartDollar Program

Customer Service Representative Responsibilities

Assist customers inside and outside a U‑Haul center with U‑Haul products and services.

Use smartphone‑based U‑Scan technology to manage rentals and inventory.

Move and hook up U‑Haul trucks and trailers.

Clean and inspect equipment on the lot, including checking fluid levels.

Answer questions and educate customers regarding products and services.

Prepare rental invoices and accept equipment returned from rental.

Install hitches and trailer wiring.

Fill propane (certification offered through U‑Haul upon employment).

Drive a forklift (certification offered through U‑Haul upon employment).

Other duties as assigned.

Participate in ongoing continuous U‑Haul education through U‑Haul University.

Customer Service Representative Minimum Qualifications

Valid driver’s license and ability to maintain a good driving record.

High school diploma or equivalent.

Work Environment: The work involves moderate risks or discomforts requiring special safety precautions, such as working around moving parts or machines, fumes, or irritant chemicals. Protective clothing or gear such as masks, goggles, gloves, or shields may be required.

Physical Demands The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights, and moving equipment weighing a minimum of 50 lbs. (assisted or unassisted).

Seniority level Entry level

Employment type Full‑time

Job function Other

Industry: Retail

Location: Santa Clarita, CA. Salary: $18.00‑$22.00 per hour.

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