Omni Hotels & Resorts
Loss Prevention (Security Officer)
Omni Hotels & Resorts, Frisco, Texas, United States, 75034
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Loss Prevention (Security Officer)
role at
Omni Hotels & Resorts .
Overview The Loss Prevention Officer ensures the safety and tranquil stay of hotel guests and employees, to enforce the policies and procedures of the hotel and to record in writing any assigned task. Prepare incident and accident reports accurately and in the format specified by the Director of Loss Prevention.
Location The Omni Frisco Hotel at The Star is a 16-story hotel with 300 guest rooms and suites and 24,000 square feet of meeting space. It is connected to The Ford Center and anchored by the Dallas Cowboys World Headquarters. Located 20 minutes north of downtown Dallas and approximately 25 minutes from DFW International and Love Field airports.
Responsibilities
Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets.
Answer house calls to assist both guests and associates with respect to safety, security and hotel operations.
Initiate and follow-up with all investigations of crimes committed against property and persons.
Assist sick/injured guests or associates ensuring all documentation, reporting and witness statements have been completed within a timely manner.
Initiate investigations, write incident and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow-up with guests, visitors and employees, documenting all contacts.
Maintain accurate records while performing basic duties including, but not limited to, camera monitoring, shift activity log, codebook and employee/guest interactions.
Monitor/distribute visitor and vendor access to the property.
Perform frequent bag checks for associates leaving the property.
Escort and interact with special guests that need privacy when entering/exiting the hotel through heart of the house areas.
Maintain confidentiality when dealing with sensitive guest or associate issues.
Assist supervisor or director in checking alarm systems, safety and fire alarm systems and closely monitoring security of building doors, service areas, delivery areas and grounds.
Assist hotel management in emergency situations by knowing all hotel safety procedures and leading/directing guests and associates to safety.
Other duties as assigned.
Qualifications
Good writing and report taking skill required.
Prior security experience preferred, preferably in a hotel environment.
Must be able to multi-task and make appropriate decisions in difficult situations.
Must be able to walk for extended periods of time.
Must be flexible to work all shifts, including days, nights, weekends and holidays.
Must be customer-service orientated, and have excellent hospitality skills.
CPR/AED/First Aid certification required upon hire.
Valid driver's license and an excellent driving record strongly preferred.
Must be able to work weekends.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please email applicationassistance@omnihotels.com.
Job Metadata
Seniority level: Entry level
Employment type: Full-time
Job function: Other, Information Technology, and Management
Industries: Hospitality
Referrals increase your chances of interviewing at Omni Hotels & Resorts. Get notified about new Security Officer jobs in Frisco, TX.
Note: The content above reflects the original role description and is provided for formatting refinement purposes only.
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Loss Prevention (Security Officer)
role at
Omni Hotels & Resorts .
Overview The Loss Prevention Officer ensures the safety and tranquil stay of hotel guests and employees, to enforce the policies and procedures of the hotel and to record in writing any assigned task. Prepare incident and accident reports accurately and in the format specified by the Director of Loss Prevention.
Location The Omni Frisco Hotel at The Star is a 16-story hotel with 300 guest rooms and suites and 24,000 square feet of meeting space. It is connected to The Ford Center and anchored by the Dallas Cowboys World Headquarters. Located 20 minutes north of downtown Dallas and approximately 25 minutes from DFW International and Love Field airports.
Responsibilities
Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets.
Answer house calls to assist both guests and associates with respect to safety, security and hotel operations.
Initiate and follow-up with all investigations of crimes committed against property and persons.
Assist sick/injured guests or associates ensuring all documentation, reporting and witness statements have been completed within a timely manner.
Initiate investigations, write incident and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow-up with guests, visitors and employees, documenting all contacts.
Maintain accurate records while performing basic duties including, but not limited to, camera monitoring, shift activity log, codebook and employee/guest interactions.
Monitor/distribute visitor and vendor access to the property.
Perform frequent bag checks for associates leaving the property.
Escort and interact with special guests that need privacy when entering/exiting the hotel through heart of the house areas.
Maintain confidentiality when dealing with sensitive guest or associate issues.
Assist supervisor or director in checking alarm systems, safety and fire alarm systems and closely monitoring security of building doors, service areas, delivery areas and grounds.
Assist hotel management in emergency situations by knowing all hotel safety procedures and leading/directing guests and associates to safety.
Other duties as assigned.
Qualifications
Good writing and report taking skill required.
Prior security experience preferred, preferably in a hotel environment.
Must be able to multi-task and make appropriate decisions in difficult situations.
Must be able to walk for extended periods of time.
Must be flexible to work all shifts, including days, nights, weekends and holidays.
Must be customer-service orientated, and have excellent hospitality skills.
CPR/AED/First Aid certification required upon hire.
Valid driver's license and an excellent driving record strongly preferred.
Must be able to work weekends.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please email applicationassistance@omnihotels.com.
Job Metadata
Seniority level: Entry level
Employment type: Full-time
Job function: Other, Information Technology, and Management
Industries: Hospitality
Referrals increase your chances of interviewing at Omni Hotels & Resorts. Get notified about new Security Officer jobs in Frisco, TX.
Note: The content above reflects the original role description and is provided for formatting refinement purposes only.
#J-18808-Ljbffr