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Toshiba Business

Field Service Technician I

Toshiba Business, Cary, North Carolina, United States, 27518

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Field Service Technician I

role at

Toshiba Business

Imagine traversing the

Morrisville, NC

and being the hero in every office you step into. You will be the answer to clients daily, bringing innovative solutions for our print‑management needs.

As the Field Service Technician, you will be instrumental in delivering these solutions through maintaining, servicing, and repairing office equipment (black‑and‑white, color, and multifunction devices) at customer locations throughout the territory. You will also gain valuable insight into different business units, developing your skills and advancing your career in the process.

What You’ll Be Doing

Providing maintenance, service, repairs, and training efficiently and effectively

Diagnosing equipment issues and carrying out installations and upgrades

Making modifications, removing old units, and retrofitting existing hardware

Completing field calls according to priority while practicing good time management

Continuously enhancing your technical skills for field assignments

Rebuilding components at the shop

Qualifications

High School Diploma or GED

Ability to lift 50 lbs.

A minimum of one year of experience in technical repair and service of copier/office equipment or related systems

Advanced education or certification in relevant areas can be used to meet experience requirements

Demonstrated experience with document management, MFP, and print devices

Good customer service skills; ability to multitask, prioritize, and work independently

A valid driver’s license and auto insurance coverage for company business

Benefits

Group health coverage (medical, dental, & vision)

Employee Assistance Programs

Pre‑tax spending accounts

401(k) plan

Pet insurance

Company‑provided life insurance

Employee discounts

Generous paid holiday, vacation, and sick/personal business/volunteer days

Toshiba America Business Solutions is an equal‑opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email

AccommodationRequest@tabs.toshiba.com

to request an accommodation.

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