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Cushman & Wakefield

Sr. Occupancy Planner

Cushman & Wakefield, Louisville, Kentucky, us, 40201

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Job Title

Sr. Occupancy Planner

Job Description Summary The Senior Occupancy Planner will lead a team of direct reports, overseeing their performance, development, and day-to‑day responsibilities. This role partners closely with the account leadership team, other service lines, and client representatives to align strategic and tactical planning efforts. The Senior Occupancy Planner is responsible for guiding and supporting a team of professionals to deliver best‑in‑class Occupancy Planning services, managing the supply, capacity, and demand of the client's portfolio of space.

Job Description

Lead, manage, and develop a team of direct reports; set clear expectations, provide ongoing coaching, feedback, and professional development to ensure high performance, engagement, and alignment with organizational goals

Foster a culture of accountability and collaboration within the team, ensuring each member understands their role in delivering best‑in‑class client support and service excellence

Act as the primary relationship manager for the client, proactively building and sustaining strong, trust‑based partnerships; anticipate client needs, resolve issues, and drive client satisfaction and retention

Set clear expectations and hold team members accountable for deliverables, project milestones, and quality standards

Direct the overall planning and development of new spatial activities and the activities of current projects and programs

Work closely with account leadership team, service line peers, and client representatives to build strategic partnerships, ensure alignment of services with client objectives, and drive continuous improvement in client satisfaction with occupancy planning team performance.

Prepare operational presentations and reports illustrating Space pipeline, progress, challenges, opportunities, and recommendations. Conduct meetings with clients, Space team members and cross‑functional account members to inform, consult, request action, and seek approval with internal and client stakeholders.

Ensure compliance with core program standards - all C&W tools, processes, templates, and outputs standardized and customized to the client

Demonstrate proactive solutioning through root cause analysis, solution development, evaluation of options, and alternatives and recommendation of the best course of action for projects, processes, and overall program operations

Collaborate with IFM, PDS, and client RE leadership for alignment and day‑to‑day operations. Recommend adjustments to processes when misalignment is identified

Make recommendations to enhance operational efficiency and service delivery. Direct development of program tools and deliverables, which accomplish recommended solutions.

Oversee the creation and maintenance of playbooks, templates, and tools

Coach and inspire the team to consistently deliver client‑centric space planning solutions and move management for all project types; reinforce the importance of exceptional client relationship management and continuous improvement in client support.

Direct the development of planning proposals, site assessments for space efficiencies, utilization metrics, and supply and demand studies

Direct the delivery of project activities, including relocations, restacks, renovations, and consolidations

Establish goals and objectives with timetables for the organizational unit and sub‑units supervised

Develop, present, and maintain headcount budgets, forecasting, and gearing ratios

Possess strong analytical skills and the ability to develop conclusions and recommendations

Maintain a working knowledge of CAFM software, space management systems, and relational database functionality

Demonstrate proficiency in architectural and engineering drawings, concepts, and design; provide test fits upon request

Have experience in managing projects of varied scope and complexity

Be proficient in Microsoft Office Suite and Autodesk AutoCAD software applications

Have excellent customer service and interpersonal relationship skills

Work independently and as part of a team

Build strong relationships with internal and external partners to deliver effective services

Have strong oral, written, and presentation skills

Assume ownership of requests to ensure successful completion

Pay strong attention to detail and quality

Handle concurrent projects with minimal supervision and direction

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $ 86,615.00 - $101,900.00

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at

1-888-365-5406

or email

HRServices@cushwake.com

. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”

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