Star Automation Inc
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Field Service Technician
role at
Star Automation Inc .
Base pay range $20.00/hr - $30.00/hr
Overview Star Automation, Inc. was established in Menomonee Falls, Wisconsin, in 1991. We specialize in automatic unloaders & custom automation solutions to increase productivity, profitability and safety for injection molders worldwide.
We are seeking a skilled and dedicated Field Service Technician to join our dynamic team in East Providence, RI. The Field Service Technician installs, inspects and services company equipment assuring product performance, addresses and resolves questions and problems regarding products, and conducts training and service programs in the operation and maintenance of products. Technician will be provided with tools & a vehicle for work‑related travel. Extensive travel throughout Maine, New Hampshire, Vermont, New York, Massachusetts, Rhode Island, Connecticut, New Jersey, Pennsylvania, Delaware, Maryland, Virginia and West Virginia, with the entirety of North America possible. At times travel will include overnight stays for several days per week.
If you have a passion for problem‑solving and a knack for hands‑on work, we want to hear from you!
Responsibilities
Install, inspect, and start‑up company manufactured automatic unloading equipment & custom automation solutions at customer sites according to specifications and drawings.
Monitor erection and installation of equipment to ensure that company guidelines and tolerances have been met.
Service all company products at customer sites; testing, troubleshooting and adjusting as needed.
Use various gauges, meters, and electrical testing equipment to check specifications.
Provide technical support to customers over the telephone, and via Email addressing and resolving questions and problems.
Communicate with appropriate company employees regarding product problems to facilitate problem resolution.
Conduct training and service programs in the operation and maintenance of equipment for customer employees.
Complete all required records and documentation for customers and for the company.
Determine the acceptance of equipment installation to activate warranty.
Perform other duties and responsibilities as requested or required.
Complete special projects and other duties as assigned.
Qualifications Education and/or Experience
Requires high school diploma or general education degree (GED) and 3 to 5 years of technical experience.
Certifications & Licenses
Industry-specific certifications a plus; must have valid driver’s license with a clean driving record.
Protective Clothing Required
The position may on occasion require Personal Protective Equipment (PPE) such as safety glasses, steel‑toed shoes or work boots, etc.
Language Skills
Ability to read and interpret documents such as blueprints, customer specifications, warranties, company standards, and operating and maintenance instructions. Ability to write routine reports and correspondence. Ability to communicate effectively with customers and other employees of the organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Other Qualifications
Ability to operate a variety of small hand and power tools, the ability to operate electronic testing equipment, the ability to travel, and the ability to read and work from blueprints and schematics. Work may involve international travel. Requires the ability to operate a variety of standard office machines, to include a computer, telephone, fax, copier, etc.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear, stand, walk, use hands, reach above shoulders, climb or balance, sit, stoop, kneel, crouch, and frequently lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities described include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Work Environment
The work environment is typically near moving mechanical parts, in outdoor weather conditions, high precarious places, exposed to fumes or airborne particles, risk of electrical shock, vibration, and usually loud. The position involves frequent travel to customers and work sites in the field, including outside the country.
Job Type
Full‑time / 1st Shift
Schedule Monday to Friday, Overtime.
Pay Starting at $20.00 - $30.00 per hour (based on experience/qualifications).
Work Location SAI office location - 860A Waterman Avenue; East Providence, RI. On the road - various states across the United States, with possible travel throughout North America.
Pre-Employment Requirements Applicant must give authorization for a background check (includes driving record) & pass a drug screening.
Benefits
401(k)
401(k) matching
AFLAC
Dental insurance
Flexible spending account
Health insurance
Holiday Pay
Life Insurance
Paid time off
Vision insurance
Company Website www.starautomation.com
You Should Be Proficient In
Equipment Troubleshooting
Electrical Troubleshooting Skills
Troubleshooting Skills
Machine Building/Assembling
Mechanical Troubleshooting Skills
Troubleshooting Industrial Automation Equipment
Machine Safety Inspections
Machines & Technologies You'll Use
Gantry Robot
Servo Motors
Industrial Robot
Seniority level Entry level
Employment type Full‑time
Job function Engineering and Information Technology
Industries Automation Machinery Manufacturing
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Field Service Technician
role at
Star Automation Inc .
Base pay range $20.00/hr - $30.00/hr
Overview Star Automation, Inc. was established in Menomonee Falls, Wisconsin, in 1991. We specialize in automatic unloaders & custom automation solutions to increase productivity, profitability and safety for injection molders worldwide.
We are seeking a skilled and dedicated Field Service Technician to join our dynamic team in East Providence, RI. The Field Service Technician installs, inspects and services company equipment assuring product performance, addresses and resolves questions and problems regarding products, and conducts training and service programs in the operation and maintenance of products. Technician will be provided with tools & a vehicle for work‑related travel. Extensive travel throughout Maine, New Hampshire, Vermont, New York, Massachusetts, Rhode Island, Connecticut, New Jersey, Pennsylvania, Delaware, Maryland, Virginia and West Virginia, with the entirety of North America possible. At times travel will include overnight stays for several days per week.
If you have a passion for problem‑solving and a knack for hands‑on work, we want to hear from you!
Responsibilities
Install, inspect, and start‑up company manufactured automatic unloading equipment & custom automation solutions at customer sites according to specifications and drawings.
Monitor erection and installation of equipment to ensure that company guidelines and tolerances have been met.
Service all company products at customer sites; testing, troubleshooting and adjusting as needed.
Use various gauges, meters, and electrical testing equipment to check specifications.
Provide technical support to customers over the telephone, and via Email addressing and resolving questions and problems.
Communicate with appropriate company employees regarding product problems to facilitate problem resolution.
Conduct training and service programs in the operation and maintenance of equipment for customer employees.
Complete all required records and documentation for customers and for the company.
Determine the acceptance of equipment installation to activate warranty.
Perform other duties and responsibilities as requested or required.
Complete special projects and other duties as assigned.
Qualifications Education and/or Experience
Requires high school diploma or general education degree (GED) and 3 to 5 years of technical experience.
Certifications & Licenses
Industry-specific certifications a plus; must have valid driver’s license with a clean driving record.
Protective Clothing Required
The position may on occasion require Personal Protective Equipment (PPE) such as safety glasses, steel‑toed shoes or work boots, etc.
Language Skills
Ability to read and interpret documents such as blueprints, customer specifications, warranties, company standards, and operating and maintenance instructions. Ability to write routine reports and correspondence. Ability to communicate effectively with customers and other employees of the organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Other Qualifications
Ability to operate a variety of small hand and power tools, the ability to operate electronic testing equipment, the ability to travel, and the ability to read and work from blueprints and schematics. Work may involve international travel. Requires the ability to operate a variety of standard office machines, to include a computer, telephone, fax, copier, etc.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear, stand, walk, use hands, reach above shoulders, climb or balance, sit, stoop, kneel, crouch, and frequently lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities described include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Work Environment
The work environment is typically near moving mechanical parts, in outdoor weather conditions, high precarious places, exposed to fumes or airborne particles, risk of electrical shock, vibration, and usually loud. The position involves frequent travel to customers and work sites in the field, including outside the country.
Job Type
Full‑time / 1st Shift
Schedule Monday to Friday, Overtime.
Pay Starting at $20.00 - $30.00 per hour (based on experience/qualifications).
Work Location SAI office location - 860A Waterman Avenue; East Providence, RI. On the road - various states across the United States, with possible travel throughout North America.
Pre-Employment Requirements Applicant must give authorization for a background check (includes driving record) & pass a drug screening.
Benefits
401(k)
401(k) matching
AFLAC
Dental insurance
Flexible spending account
Health insurance
Holiday Pay
Life Insurance
Paid time off
Vision insurance
Company Website www.starautomation.com
You Should Be Proficient In
Equipment Troubleshooting
Electrical Troubleshooting Skills
Troubleshooting Skills
Machine Building/Assembling
Mechanical Troubleshooting Skills
Troubleshooting Industrial Automation Equipment
Machine Safety Inspections
Machines & Technologies You'll Use
Gantry Robot
Servo Motors
Industrial Robot
Seniority level Entry level
Employment type Full‑time
Job function Engineering and Information Technology
Industries Automation Machinery Manufacturing
#J-18808-Ljbffr