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NPAworldwide

IT Technician

NPAworldwide, Dallas, Texas, United States, 75215

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IT Technician

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NPAworldwide

Job Description A leading defense manufacturer is seeking a skilled and dependable

IT Technician

to provide on‑site technical support for end users and enterprise systems. The ideal candidate is customer‑focused, highly organized, and experienced in troubleshooting a wide range of IT hardware and software issues within a professional environment.

Key Responsibilities

Provide deskside and remote support for desktops, laptops, mobile devices, and related peripherals.

Install, configure, and maintain operating systems, applications, and enterprise tools.

Manage imaging, deployment, asset tagging, and hardware logistics.

Respond to VIP or executive‑level support requests.

Diagnose and resolve network connectivity issues including port activations and switch‑level troubleshooting.

Maintain accurate documentation of incidents, service requests, and asset records.

Follow company IT policies and security standards.

Collaborate with remote IT and infrastructure teams to elevate and resolve complex issues.

Qualifications

High School Diploma or equivalent required; technical certifications preferred (A+, Network+, or equivalent).

Strong knowledge of Windows OS, Microsoft Office Suite, and common enterprise applications.

Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP).

Active Security Clearance (or Vantage Clear credential) required.

Why This is a Great Opportunity

Competitive pay based on experience.

Comprehensive health, dental, and vision coverage.

Paid time off and retirement plan options.

Ongoing training and professional development opportunities.

Work in a secure, compliance‑driven environment supporting critical IT operations.

Compensation Salary Type:

Annual Salary

Salary Min:

$78,000

Salary Max:

$100,000

Currency Type:

USD

Job Details

Seniority level: Entry level

Employment type: Full time

Job function: Information Technology

Industries: Professional Services

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