NPAworldwide
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IT Technician
role at
NPAworldwide
Job Description A leading defense manufacturer is seeking a skilled and dependable
IT Technician
to provide on‑site technical support for end users and enterprise systems. The ideal candidate is customer‑focused, highly organized, and experienced in troubleshooting a wide range of IT hardware and software issues within a professional environment.
Key Responsibilities
Provide deskside and remote support for desktops, laptops, mobile devices, and related peripherals.
Install, configure, and maintain operating systems, applications, and enterprise tools.
Manage imaging, deployment, asset tagging, and hardware logistics.
Respond to VIP or executive‑level support requests.
Diagnose and resolve network connectivity issues including port activations and switch‑level troubleshooting.
Maintain accurate documentation of incidents, service requests, and asset records.
Follow company IT policies and security standards.
Collaborate with remote IT and infrastructure teams to elevate and resolve complex issues.
Qualifications
High School Diploma or equivalent required; technical certifications preferred (A+, Network+, or equivalent).
Strong knowledge of Windows OS, Microsoft Office Suite, and common enterprise applications.
Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP).
Active Security Clearance (or Vantage Clear credential) required.
Why This is a Great Opportunity
Competitive pay based on experience.
Comprehensive health, dental, and vision coverage.
Paid time off and retirement plan options.
Ongoing training and professional development opportunities.
Work in a secure, compliance‑driven environment supporting critical IT operations.
Compensation Salary Type:
Annual Salary
Salary Min:
$78,000
Salary Max:
$100,000
Currency Type:
USD
Job Details
Seniority level: Entry level
Employment type: Full time
Job function: Information Technology
Industries: Professional Services
#J-18808-Ljbffr
IT Technician
role at
NPAworldwide
Job Description A leading defense manufacturer is seeking a skilled and dependable
IT Technician
to provide on‑site technical support for end users and enterprise systems. The ideal candidate is customer‑focused, highly organized, and experienced in troubleshooting a wide range of IT hardware and software issues within a professional environment.
Key Responsibilities
Provide deskside and remote support for desktops, laptops, mobile devices, and related peripherals.
Install, configure, and maintain operating systems, applications, and enterprise tools.
Manage imaging, deployment, asset tagging, and hardware logistics.
Respond to VIP or executive‑level support requests.
Diagnose and resolve network connectivity issues including port activations and switch‑level troubleshooting.
Maintain accurate documentation of incidents, service requests, and asset records.
Follow company IT policies and security standards.
Collaborate with remote IT and infrastructure teams to elevate and resolve complex issues.
Qualifications
High School Diploma or equivalent required; technical certifications preferred (A+, Network+, or equivalent).
Strong knowledge of Windows OS, Microsoft Office Suite, and common enterprise applications.
Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP).
Active Security Clearance (or Vantage Clear credential) required.
Why This is a Great Opportunity
Competitive pay based on experience.
Comprehensive health, dental, and vision coverage.
Paid time off and retirement plan options.
Ongoing training and professional development opportunities.
Work in a secure, compliance‑driven environment supporting critical IT operations.
Compensation Salary Type:
Annual Salary
Salary Min:
$78,000
Salary Max:
$100,000
Currency Type:
USD
Job Details
Seniority level: Entry level
Employment type: Full time
Job function: Information Technology
Industries: Professional Services
#J-18808-Ljbffr