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TEKsystems

Helpdesk Support Technician

TEKsystems, Camas, Washington, United States, 98607

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Helpdesk Support Technician

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TEKsystems .

We are hiring a Helpdesk Support Technician in Camas, WA for a long‑term opportunity.

Job Duties

Manage, prioritize, and respond to incoming requests from end users via walk‑up, telephone, and helpdesk ticket system.

Diagnose, troubleshoot, and resolve complex problems; escalates issues when required.

Identify patterns and investigative solutions with interacting systems.

Perform hands‑on fixes at the desktop level, including reinstalling and upgrading software, installing hardware, implementing file backups, and configuring systems/applications.

Perform preventative maintenance, including checking and cleaning of desktops, laptops, printers, and peripherals.

Test fixes to ensure problems have been resolved.

Assist in the setup of new employees with systems, equipment, and file access.

Maintain an accurate inventory of all workstations, laptops, phones, printers and software.

Qualifications

Experience with FreshWorks, MS365 and Active Directory

Experience with HP laptops and desktops

2‑3+ years of IT Helpdesk Support experience

Knowledge of networks, computer systems, voice systems, printers, and mobile devices.

Ability to rebuild PCs, troubleshoot driver and software issues, and remediate virus and malware.

If interested, please apply via the job application and email Derek at Dmautz @teksystems.com.

Job Type & Location: This is a contract position based out of Camas, WA and is fully onsite.

Pay And Benefits The pay range for this position is

$25.00‒$32.00/hr .

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long‑term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline: This position is anticipated to close on Jan 20, 2026.

The company is an equal‑opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.

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