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Christian Living Communities

Community Relations Coordinator/Admissions

Christian Living Communities, Centennial, Colorado, United States

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Community Relations Coordinator/Admissions

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Christian Living Communities

Christian Living Communities (CLC) | Cappella Living Solutions (CLS) is dedicated to revolutionizing senior living communities by breaking down barriers and embracing the wisdom, experience, and vitality of our elders. We welcome people of all beliefs and backgrounds, and we believe that a diverse workforce brings fresh ideas, innovation, and better practices. We are committed to equal pay for equal work and to providing a welcoming environment for all residents, team members, and community members.

Job Description Position Summary Responsible for evaluating, developing, implementing, and coordinating resident admissions and marketing processes according to statutory, regulatory, and Community policies. Using a strong hospitality focus, implements various admission-generating activities including networking with potential referral sources, creating and maintaining relationships with community organizations, and coordinating regularly scheduled and special event planning.

Essential Duties

Responsible for receiving inquiries regarding admission into the Community, dispensing information about services and mission, and providing follow-up to prospective residents and families.

May be directed to create and foster relationships within the outside community by contacting referral sources, networking with local churches and senior groups, and meeting with discharge planners.

As part of the sales team, is flexible in developing and implementing marketing and sales strategies to meet defined move‑in objectives, census, and sales goals, and participates in event planning within the Community and at external events.

Coordinates and schedules admissions and in‑house move‑ins and move‑outs with all related departments, and manages paperwork, records, and files for current and prospective residents.

With a professional and friendly approach, presents and explains admission packets to residents and family members, ensuring accurate and timely completion of the paperwork process.

Conducts tours of the Community as needed for all interested parties and potential residents.

Coordinates assessment of potential admissions and communicates assessment results to relevant parties.

Ensures timely admission of residents to maintain cash flow and census.

Participates in surveys and other inspections by authorized governmental agencies, complying with statutory and regulatory standards.

Leads and models collaborative and supportive behaviors among all Community teams and CLC business entities.

Other duties as assigned.

Qualifications Basic Qualifications & Experience

1 – 3 years’ experience in admissions and/or marketing, preferably in a healthcare or senior services community.

Knowledge of a variety of insurance regulations, including Medicare and Medicaid regulations.

Proficient in Microsoft Office Suite and experienced with Contact Management Software and Electronic Medical Records systems applicable to the job.

Must possess excellent organizational, written and verbal communication skills.

Must be able to read, write, and speak the English language.

Must possess excellent customer service skills.

Must possess a valid driver’s license in good standing.

Working Conditions / Physical Requirements

Light physical effort required by handling objects up to 20 pounds occasionally and/or up to 10 pounds frequently.

Sits, stands, bends, and moves intermittently during working hours.

Subject to frequent interruptions.

Interacts with residents, family members, and visitors frequently.

Additional Information

Health Coverage

Health Savings Accounts

Retirement (with match)

Dental, Vision, Disability & Life Insurance

Paid Time Off plan

We envision a warm and welcoming environment for all residents, team members, family members, and members of our communities – a place of belonging. Please let us know if you require accommodation during the interview process.

We ask all applicants to carefully review the hiring salary range for each posted job opportunity, as we will not hire outside the predetermined range. This position will be accepting applications on an ongoing basis. The job posting may close early due to the volume of applicants.

All your information will be kept confidential according to EEO guidelines.

Job Details

Seniority level: Not Applicable

Employment type: Full‑time

Job function: Administrative

Industries: Non‑profit Organizations, Wellness and Fitness Services, Hospitals and Health Care

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