MGM Resorts International
Security Manager - MGM Northfield Park
MGM Resorts International, Northfield Center, Ohio, United States
Security Manager – MGM Northfield Park
MGM Resorts International
Location: Northfield, Ohio
Salary : $97,300.00 – $125,544.00
Job Overview
Join our team as a Security Manager and play a vital role in ensuring the safety and security of our employees and guests at MGM Resorts International. In this position, you will oversee the effective operation of the property's security team, maximize safety while delivering exceptional service, and lead security for special events and critical incidents.
Responsibilities
Manage security and support staff team members during day‑to‑day operations and activations, including creating schedules, work assignments, payroll, PTO, training and evaluating officers, and administering progressive discipline.
Build and develop highly effective teams through interviewing and hiring, training, mentoring, coaching, performance reviews, and professional development, while creating a work environment that promotes teamwork and mutual respect through recognition and feedback.
Understand and promote compliance with MGMRI policies and federal, state, and local laws, effectively communicating changes in policy and procedures to security operation teams to maintain compliance and suggesting improvements as appropriate.
Execute departmental strategic goals and operational tactics to deliver excellent safety service using feedback and data, ensuring maximum levels of guest service and satisfaction throughout the property or venue.
Execute Guest Service standard policies and procedures to address guest questions and concerns, either personally or by contacting the appropriate team member or department.
Act as the Incident Commander during critical incidents, responsible for establishing emergency response objectives and strategies, and implementing tactics until Senior Leadership or Law Enforcement arrives.
Qualifications
Effective communication in English, both written and verbal.
Minimum 21 years of age.
2+ years of relevant experience in a similar role.
Previous leadership experience in a comparable or related setting.
Prior experience working in a resort environment.
Capable of managing crises effectively and performing well under pressure.
Excellent planning, time management, decision‑making, presentation, and organizational skills to meet deadlines.
Working knowledge of Microsoft Office applications (Outlook, Excel, Word, PowerPoint).
Builds trust and commitment by modeling and reinforcing service excellence for employees and demonstrating best practices.
Exhibits business acumen by clarifying priorities, holding team members accountable, and leveraging knowledge of current property and corporate initiatives to enhance business results.
Champions innovation, change, and diversity by influencing and addressing resistance to change, taking calculated risks, and recognizing employee initiative.
Bachelor's degree or equivalent experience required.
Must successfully attend and pass CPR/AED response simulation as a condition of employment.
Benefits & Perks
Wellness incentive programs to help you stay healthy physically and mentally.
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discount partners on travel, electronics, online shopping, and more.
Free meals in the employee dining room.
Healthcare, financial, and time‑off benefits.
Professional and personal development through programs and networking opportunities, as well as community volunteer opportunities.
Apply Today!
Are you ready to JOIN THE SHOW? Apply today!
#J-18808-Ljbffr
MGM Resorts International
Location: Northfield, Ohio
Salary : $97,300.00 – $125,544.00
Job Overview
Join our team as a Security Manager and play a vital role in ensuring the safety and security of our employees and guests at MGM Resorts International. In this position, you will oversee the effective operation of the property's security team, maximize safety while delivering exceptional service, and lead security for special events and critical incidents.
Responsibilities
Manage security and support staff team members during day‑to‑day operations and activations, including creating schedules, work assignments, payroll, PTO, training and evaluating officers, and administering progressive discipline.
Build and develop highly effective teams through interviewing and hiring, training, mentoring, coaching, performance reviews, and professional development, while creating a work environment that promotes teamwork and mutual respect through recognition and feedback.
Understand and promote compliance with MGMRI policies and federal, state, and local laws, effectively communicating changes in policy and procedures to security operation teams to maintain compliance and suggesting improvements as appropriate.
Execute departmental strategic goals and operational tactics to deliver excellent safety service using feedback and data, ensuring maximum levels of guest service and satisfaction throughout the property or venue.
Execute Guest Service standard policies and procedures to address guest questions and concerns, either personally or by contacting the appropriate team member or department.
Act as the Incident Commander during critical incidents, responsible for establishing emergency response objectives and strategies, and implementing tactics until Senior Leadership or Law Enforcement arrives.
Qualifications
Effective communication in English, both written and verbal.
Minimum 21 years of age.
2+ years of relevant experience in a similar role.
Previous leadership experience in a comparable or related setting.
Prior experience working in a resort environment.
Capable of managing crises effectively and performing well under pressure.
Excellent planning, time management, decision‑making, presentation, and organizational skills to meet deadlines.
Working knowledge of Microsoft Office applications (Outlook, Excel, Word, PowerPoint).
Builds trust and commitment by modeling and reinforcing service excellence for employees and demonstrating best practices.
Exhibits business acumen by clarifying priorities, holding team members accountable, and leveraging knowledge of current property and corporate initiatives to enhance business results.
Champions innovation, change, and diversity by influencing and addressing resistance to change, taking calculated risks, and recognizing employee initiative.
Bachelor's degree or equivalent experience required.
Must successfully attend and pass CPR/AED response simulation as a condition of employment.
Benefits & Perks
Wellness incentive programs to help you stay healthy physically and mentally.
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discount partners on travel, electronics, online shopping, and more.
Free meals in the employee dining room.
Healthcare, financial, and time‑off benefits.
Professional and personal development through programs and networking opportunities, as well as community volunteer opportunities.
Apply Today!
Are you ready to JOIN THE SHOW? Apply today!
#J-18808-Ljbffr