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LSA Management

Service Manager - Highland Grove

LSA Management, Richmond, Virginia, United States, 23214

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Service Manager - Highland Grove LSA Management

Richmond, VA

Salary: $25 - $30 per hour

About LSA Management LSA Management is the property management arm of Laurel Street, specializing in affordable housing, mixed‑income communities, and workforce housing across the Southeast. With 4,000 units under management and an ambitious goal to reach 10,000 by 2030, we’re growing fast and want passionate professionals to grow with us.

Why Join LSA Management? We’re more than property managers – we’re community builders. Our culture values collaboration, innovation, and impact, and we offer a dynamic work environment perfect for problem‑solvers and go‑getters.

What Makes LSA a Great Place to Work

Mission‑driven & innovative property management company with big growth ahead

Collaborative leadership and a culture that values your voice

Real impact in the communities we serve

Dynamic work environment – perfect for problem‑solvers and go‑getters

About the Role: Service Manager As a Service Manager, you will lead the maintenance team and ensure our communities meet the highest standards of safety, functionality, and appearance. This role is perfect for a hands‑on leader who thrives in a fast‑paced environment and takes pride in delivering exceptional service.

Key Responsibilities Maintenance Leadership

Oversee all maintenance operations, ensuring timely and accurate completion of service requests

Manage the make‑ready process for vacant units, including inspections, scheduling vendors, and quality checks

Maintain inventory control and ensure proper use of tools, equipment, and supplies

Preventive Maintenance & Safety

Implement and monitor preventive maintenance programs

Ensure compliance with OSHA standards, company safety policies, and risk management procedures

Conduct routine property inspections to identify and resolve safety concerns

Team & Vendor Management

Lead and mentor maintenance technicians, fostering a collaborative team environment

Inspect work performed by contractors and vendors to ensure quality and adherence to specifications

Support cost‑control initiatives by repairing rather than replacing when possible

Grounds & Common Areas

Maintain cleanliness and curb appeal of grounds, amenities, and common areas

Perform general upkeep tasks such as pressure washing, painting, and trash removal

What We're Looking For

Experience in property maintenance leadership or similar role

Strong technical skills in HVAC, plumbing, electrical, and appliance repair

EPA certifications (Type I & II or Universal) & CPO required

Valid driver's license and reliable transportation

Ability to work flexible hours, including evenings, weekends, and on‑call rotations

Physical ability to lift up to 50 lbs with assistance and work in all weather conditions

Benefits

Competitive pay based on experience

401(k) with company match

Health, dental, and vision insurance

Flexible spending accounts

Life insurance & paid parental leave

Paid time off and holidays

Employee assistance and discount programs

Schedule: Full‑time; flexible hours with on‑call responsibilities

Ready to make a difference? Apply today and join a team that's transforming communities and lives.

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