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LSA Management

Service Manager - The Renaissance

LSA Management, Charlotte, North Carolina, United States, 28245

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Service Manager – The Renaissance Join to apply for the Service Manager role at LSA Management.

Why Join LSA Management? At

LSA Management , we’re more than property managers – we’re

community builders . As the property management arm of

Laurel Street , we specialize in

affordable housing ,

mixed‑income communities , and

workforce housing

across the Southeast. With

3,000 units under management

and an ambitious goal to

reach 10,000 by 2030 , we’re growing fast – and we want passionate professionals to grow with us.

What Makes LSA a Great Place to Work

Mission‑driven & innovative property management company with big growth ahead

Collaborative leadership and a culture that values your voice

Real impact in the communities we serve

Dynamic work environment – perfect for problem‑solvers and go‑getters

About the Role: Service Manager As a

Service Manager , you’ll lead the maintenance team and ensure our communities meet the highest standards of

safety, functionality, and appearance . This role is perfect for a hands‑on leader who thrives in a fast‑paced environment and takes pride in delivering exceptional service.

Key Responsibilities Maintenance Leadership

Oversee all maintenance operations, ensuring timely and accurate completion of service requests

Manage the make‑ready process for vacant units, including inspections, scheduling vendors, and quality checks

Maintain inventory control and ensure proper use of tools, equipment, and supplies

Preventive Maintenance & Safety

Implement and monitor preventive maintenance programs

Ensure compliance with OSHA standards, company safety policies, and risk management procedures

Conduct routine property inspections to identify and resolve safety concerns

Team & Vendor Management

Lead and mentor maintenance technicians, fostering a collaborative team environment

Inspect work performed by contractors and vendors to ensure quality and adherence to specifications

Support cost‑control initiatives by repairing rather than replacing when possible

Grounds & Common Areas

Maintain cleanliness and curb appeal of grounds, amenities, and common areas

Perform general upkeep tasks such as pressure washing, painting, and trash removal

What We're Looking For

Experience in property maintenance leadership or similar role

Strong technical skills in HVAC, plumbing, electrical, and appliance repair

EPA certifications (Type I & II or Universal) & CPO required

Valid driver’s license and reliable transportation

Ability to work flexible hours, including evenings, weekends, and on‑call rotations

Physical ability to lift up to 50 lbs with assistance and work in all weather conditions

Benefits

Competitive pay based on experience

401(k) with company match

Health, dental, and vision insurance

Flexible spending accounts

Life insurance & paid parental leave

Paid time off and holidays

Employee assistance and discount programs

Schedule Full‑time; flexible hours with on‑call responsibilities.

About LSA Management LSA Management is

redefining property management careers . As the division of

Laurel Street , we focus on creating

vibrant, inclusive communities

through affordable and mixed‑income housing. We’re on track to

triple our portfolio by 2030 —and we want you to be part of that journey.

Ready to make a difference? Apply today and join a team that’s

transforming communities and lives .

Salary: $30.00 – $32.00 per hour

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