Motion Recruitment
Direct message the job poster from Motion Recruitment
Our client is looking for a customer-focused
Client Support – Associate
to provide first-level technical support to end users. This role involves identifying, troubleshooting, escalating, and resolving technical issues related to desktops, laptops, applications, printers, and basic networking.
The ideal candidate will have strong communication skills, a service-oriented mindset, and the ability to support users with day-to-day technology needs.
Key Responsibilities
Provide basic technical support to clients and end users
Diagnose and troubleshoot desktop, laptop, printer, and application issues
Install and configure software, print drivers, and utilities
Monitor systems, identify issues, and take corrective action
Escalate complex issues to higher-level support teams when necessary
Maintain accurate documentation of issues and resolutions
Deliver professional and timely customer service
Requirements
1–3 years of related IT support experience or an equivalent combination of education and experience
1–3 years of customer service experience
Excellent verbal and written communication skills
Strong problem-solving and troubleshooting abilities
Ability to work effectively in a team environment
Willingness to work a flexible schedule
Preferred Qualifications
1–3 years of hands‑on technical support experience
Experience troubleshooting desktops, laptops, printers, and notebooks
Strong user‑level support experience with
Microsoft Office (Word, Excel, Outlook, etc.)
Familiarity with Windows operating systems and basic networking concepts
Seniority Level
Associate
Employment Type
Full-time
Job Function
Information Technology
Industries
Staffing and Recruiting
Inferred Benefits
Medical insurance
Vision insurance
401(k)
Get notified about new Customer Support Representative jobs in
Fairburn, GA .
#J-18808-Ljbffr
Our client is looking for a customer-focused
Client Support – Associate
to provide first-level technical support to end users. This role involves identifying, troubleshooting, escalating, and resolving technical issues related to desktops, laptops, applications, printers, and basic networking.
The ideal candidate will have strong communication skills, a service-oriented mindset, and the ability to support users with day-to-day technology needs.
Key Responsibilities
Provide basic technical support to clients and end users
Diagnose and troubleshoot desktop, laptop, printer, and application issues
Install and configure software, print drivers, and utilities
Monitor systems, identify issues, and take corrective action
Escalate complex issues to higher-level support teams when necessary
Maintain accurate documentation of issues and resolutions
Deliver professional and timely customer service
Requirements
1–3 years of related IT support experience or an equivalent combination of education and experience
1–3 years of customer service experience
Excellent verbal and written communication skills
Strong problem-solving and troubleshooting abilities
Ability to work effectively in a team environment
Willingness to work a flexible schedule
Preferred Qualifications
1–3 years of hands‑on technical support experience
Experience troubleshooting desktops, laptops, printers, and notebooks
Strong user‑level support experience with
Microsoft Office (Word, Excel, Outlook, etc.)
Familiarity with Windows operating systems and basic networking concepts
Seniority Level
Associate
Employment Type
Full-time
Job Function
Information Technology
Industries
Staffing and Recruiting
Inferred Benefits
Medical insurance
Vision insurance
401(k)
Get notified about new Customer Support Representative jobs in
Fairburn, GA .
#J-18808-Ljbffr