Aequor
Medical Information Specialist II (100% Remote)
Aequor, Convent Station, New Jersey, us, 07961
Medical Information Specialist II (100% Remote)
Title:- Medical Information Specialist II (Clinical)
Location: Morristown, NJ 100% Remote
Medical Information Specialist will:
Manage and maintain scientifically accurate local and global response documents for Sanofi Consumer Healthcare (CHC) products.
Support the team’s understanding and compliance with policies, procedures, and processes.
Leverage regional/local insights on content usage to meet the need for new or updated content.
Look for efficiencies to optimize content creation and update.
Provide business stakeholders with actionable insights and recommendations based on knowledge of product/therapeutic area as well as customer interactions.
Contribute to the identification and implementation of novel channels for dissemination of medical information.
Scope of Responsibility
Lead and manage direct reports within the US Medical Information team, providing mentorship, performance oversight, and strategic guidance to ensure high‑quality medical content and inquiry handling.
Manage and maintain scientifically accurate response documents for Sanofi Consumer.
Localize global scientific response documents (GSRDs) with local content as needed.
Write and review global medical information content.
Ensure the quality and integrity of responses provided to health care professionals, patients, and consumers in the US and globally.
Manage inquiries and respond to local and global escalations.
Assist in review of medical compendia and contribute to NDA annual reports.
Provide summaries of literature searches for NDA product annual reports for FDA submissions.
Interact with contact center team(s) and coordinate meetings, trainings and exchange as needed.
Perform regular contact center quality checks in the US.
Support training of support function staff and outsourced partner(s) as needed.
Execute processes and participate in cross‑functional projects by contributing with product knowledge and intra‑departmental relations, along with editing, writing, database, and file management.
Collaborate with Medical, Regulatory, R&D, and Quality colleagues across the company to ensure appropriate responses using a state‑of‑the‑art tracking and repository systems.
Perform literature research and critically evaluate scientific data.
Perform ongoing literature reviews, extract complex data from scientific literature, and arrange the data in an organized format.
Ensure consistent and accurate product information.
Serve as a knowledge resource for all colleagues located around the world.
Suggest improvements or updates to existing policies, procedures, work instructions, and work guides used in internal operations and with external vendors as needed.
Provide medically sound responses to complex inquiries forwarded from outsourced partner(s) and in‑house sources, and propose solutions to identified issues.
Contribute to the identification and implementation of novel channels for dissemination of medical information, like chat bots, live chats, apps, etc.
Education
Advanced degree (PharmD, PhD, MD, MS) in a health‑care related field desirable.
Required knowledge and/or experience
Minimum of 3 years of related technical experience with at least 1 year management in a Medical Information or equivalent department within the Pharmaceutical/Consumer Health Industries.
At least 1 year performing Medical Information related writing of scientific response documents, responding to medical and non‑medical related consumer healthcare product escalations.
Knowledge of basic medical information requirements and compliance procedures and ability to understand consumers’ point of view.
Knowledge of Sanofi products, product labeling, and federal regulations pertaining to OTC and pharmaceutical products a plus.
Knowledge of Salesforce CRM and Veeva Vault Medical/RIM a plus.
Employment type
Contract
Seniority level
Mid‑Senior level
Job function
Other
Industries
Pharmaceutical Manufacturing
Contact MINAKSHI SANGWAN Recruiting Lead - US Recruitment O 732-339-3518 W http://www.aequor.com/
#J-18808-Ljbffr
Location: Morristown, NJ 100% Remote
Medical Information Specialist will:
Manage and maintain scientifically accurate local and global response documents for Sanofi Consumer Healthcare (CHC) products.
Support the team’s understanding and compliance with policies, procedures, and processes.
Leverage regional/local insights on content usage to meet the need for new or updated content.
Look for efficiencies to optimize content creation and update.
Provide business stakeholders with actionable insights and recommendations based on knowledge of product/therapeutic area as well as customer interactions.
Contribute to the identification and implementation of novel channels for dissemination of medical information.
Scope of Responsibility
Lead and manage direct reports within the US Medical Information team, providing mentorship, performance oversight, and strategic guidance to ensure high‑quality medical content and inquiry handling.
Manage and maintain scientifically accurate response documents for Sanofi Consumer.
Localize global scientific response documents (GSRDs) with local content as needed.
Write and review global medical information content.
Ensure the quality and integrity of responses provided to health care professionals, patients, and consumers in the US and globally.
Manage inquiries and respond to local and global escalations.
Assist in review of medical compendia and contribute to NDA annual reports.
Provide summaries of literature searches for NDA product annual reports for FDA submissions.
Interact with contact center team(s) and coordinate meetings, trainings and exchange as needed.
Perform regular contact center quality checks in the US.
Support training of support function staff and outsourced partner(s) as needed.
Execute processes and participate in cross‑functional projects by contributing with product knowledge and intra‑departmental relations, along with editing, writing, database, and file management.
Collaborate with Medical, Regulatory, R&D, and Quality colleagues across the company to ensure appropriate responses using a state‑of‑the‑art tracking and repository systems.
Perform literature research and critically evaluate scientific data.
Perform ongoing literature reviews, extract complex data from scientific literature, and arrange the data in an organized format.
Ensure consistent and accurate product information.
Serve as a knowledge resource for all colleagues located around the world.
Suggest improvements or updates to existing policies, procedures, work instructions, and work guides used in internal operations and with external vendors as needed.
Provide medically sound responses to complex inquiries forwarded from outsourced partner(s) and in‑house sources, and propose solutions to identified issues.
Contribute to the identification and implementation of novel channels for dissemination of medical information, like chat bots, live chats, apps, etc.
Education
Advanced degree (PharmD, PhD, MD, MS) in a health‑care related field desirable.
Required knowledge and/or experience
Minimum of 3 years of related technical experience with at least 1 year management in a Medical Information or equivalent department within the Pharmaceutical/Consumer Health Industries.
At least 1 year performing Medical Information related writing of scientific response documents, responding to medical and non‑medical related consumer healthcare product escalations.
Knowledge of basic medical information requirements and compliance procedures and ability to understand consumers’ point of view.
Knowledge of Sanofi products, product labeling, and federal regulations pertaining to OTC and pharmaceutical products a plus.
Knowledge of Salesforce CRM and Veeva Vault Medical/RIM a plus.
Employment type
Contract
Seniority level
Mid‑Senior level
Job function
Other
Industries
Pharmaceutical Manufacturing
Contact MINAKSHI SANGWAN Recruiting Lead - US Recruitment O 732-339-3518 W http://www.aequor.com/
#J-18808-Ljbffr