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Aequor

Medical Information Specialist

Aequor, Convent Station, New Jersey, us, 07961

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This range is provided by Aequor. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

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Base pay range $48.00/hr - $50.00/hr

Medical Information Specialist Location: Morristown, NJ 07960 (100% Remote)

Duration: Contract till Oct 2026 with possibility to extend

Responsibilities

Manage and maintain scientifically accurate local and global response documents for client’s Consumer Healthcare (CHC) products.

Support the team's understanding and compliance with policies, procedures, and processes.

Leverage regional/local insights on content usage to meet the need for new or updated content.

Look for efficiencies to optimize content creation and update.

Provide business stakeholders with actionable insights and recommendations based on product/therapeutic area knowledge and customer interactions.

Contribute to the identification and implementationli>

Scope of Responsibility

Lead and manage direct reports within the US Medical Information team, providing mentorship, performance oversight, and strategic guidance.

Write and review global medical information content.

Ensure the quality and integrity of responses provided to health care professionals, patients, and consumers in the US and globally.

Manage inquiries and respond to local and global escalations to NDA annual reports.

Provide summaries of literature searches for NDA product annual reports for FDA submissions.

Interact with contact center team(s) and coordinate meetings, trainings, and exchanges as needed.

Perform regular contact center quality checks in US.

Support training of support function staff and outsourced partner(s) as needed.

Execute processes and participate in cross‑functional projects by contributing product knowledge.

Collaborate with Medical, Regulatory, R&D, and Quality colleagues across the company to ensure appropriate responses using a state‑of‑the‑art tracking and repository systems.

Perform literature research and critically evaluate scientific data.

Extract complex data from scientific literature and arrange it in an organized format.

Ensure consistent and accurate product information.

Serve as a knowledge resource for all colleagues worldwide.

Suggest improvements or updates to existing policies, procedures, work instructions, and work guides.

Provide medically sound responses to complex inquiries forwarded from outsourced partner(s) and in‑house sources and propose solutions to identified issues.

Contribute to the identification and implementation of client channels for dissemination of medical information (e.g., chat bots, live chats, apps).

Education

Advanced degree (PharmD, PhD, MD, MS) in a health‑care related field desirable.

Required Knowledge and/or Experience

Minimum of 3 years of related technical experience with at least 1 year management in a Medical Information or equivalent department within the Pharmaceutical /Consumer Health Industries.

At least 1 year performing Medical Information related writing scientific response documents and responding to medical and non‑medical related consumer healthcare product escalations.

Knowledge of basic medical information requirements and compliance procedures and ability to understand consumers’ point of view.

Knowledge of the client’s products, product labeling, and Federal Regulations pertaining to OTC and pharmaceutical products is a plus.

Knowledge of Sales Force CRM and Veeva Vault Medical/RIM is a plus.

Seniority level Mid‑Senior level

Employment type Contract

Job function \ Other

Industries: Pharmaceutical Manufacturing, Biotechnology Research, and Consumer Services

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