Emerson Hospital
Overview
Urgent Care Center Coordinator
Job Ref:
33508
Category:
Clerical & Administrative Support
Location: 38 Highland Common East, Hudson, MA 01749
Details Department:
Urgent Care Hudson
Schedule:
Full Time
Shift:
Day shift
Hours:
8:00 AM - 4:30 PM
Pay Range:
$20.00 - $26.00 per hour
Job Summary Reports to the Practice Manager and works under the direct supervision of the Physician(s), the Urgent Care Center Coordinator (UCCC) is responsible for greeting and registering patients in a timely and efficient manner. The UCCC also supports the physicians in a fast paced environment to treat various types of ailments while also supporting the medical techs with a team approach to clinical flow and appropriate duties.
Qualifications
Education:
High School Diploma or equivalent required, Bachelor\'s degree (B.A.) from a four year college or university preferred. Medical Assistant course preferred.
Experience:
Minimum of one year required in relevant medical office experience, in a medical/physician\'s office or emergency room.
Licensure and/or Certification:
CPR/BLS certification required and maintained, or to achieve within 4 months from date of hire. ACLS and PALS certification encouraged.
Skills:
Basic computer skills, including familiarity with electronic medical records, Microsoft Office and Outlook and use computer based scheduling to record and maintain demographic, scheduling, and related information
Communication:
Must be able to read and write English and possesses verbal and written communication skills to understand and interpret instructions
Customer Service:
Superior customer service skills, with experience to handle escalated issues
Interpersonal:
Demonstrates effective professional and positive communication and interpersonal skills with patients, families and urgent care staff, on the phone and in person
Billing/Financial:
Knowledge of medical billing systems, medical coding, and third party payer requirements as well as the ability to process financial transactions
Procedures:
Knowledge of office and laboratory procedures
Terminology:
Accurately read and write medical terminology
Skills:
Strong aptitude for detail with excellent critical thinking, multitasking, problem solving, and organizational skills
Work Style:
Work in a high-pressure environment independently or as part of a team with minimal supervision
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Job Ref:
33508
Category:
Clerical & Administrative Support
Location: 38 Highland Common East, Hudson, MA 01749
Details Department:
Urgent Care Hudson
Schedule:
Full Time
Shift:
Day shift
Hours:
8:00 AM - 4:30 PM
Pay Range:
$20.00 - $26.00 per hour
Job Summary Reports to the Practice Manager and works under the direct supervision of the Physician(s), the Urgent Care Center Coordinator (UCCC) is responsible for greeting and registering patients in a timely and efficient manner. The UCCC also supports the physicians in a fast paced environment to treat various types of ailments while also supporting the medical techs with a team approach to clinical flow and appropriate duties.
Qualifications
Education:
High School Diploma or equivalent required, Bachelor\'s degree (B.A.) from a four year college or university preferred. Medical Assistant course preferred.
Experience:
Minimum of one year required in relevant medical office experience, in a medical/physician\'s office or emergency room.
Licensure and/or Certification:
CPR/BLS certification required and maintained, or to achieve within 4 months from date of hire. ACLS and PALS certification encouraged.
Skills:
Basic computer skills, including familiarity with electronic medical records, Microsoft Office and Outlook and use computer based scheduling to record and maintain demographic, scheduling, and related information
Communication:
Must be able to read and write English and possesses verbal and written communication skills to understand and interpret instructions
Customer Service:
Superior customer service skills, with experience to handle escalated issues
Interpersonal:
Demonstrates effective professional and positive communication and interpersonal skills with patients, families and urgent care staff, on the phone and in person
Billing/Financial:
Knowledge of medical billing systems, medical coding, and third party payer requirements as well as the ability to process financial transactions
Procedures:
Knowledge of office and laboratory procedures
Terminology:
Accurately read and write medical terminology
Skills:
Strong aptitude for detail with excellent critical thinking, multitasking, problem solving, and organizational skills
Work Style:
Work in a high-pressure environment independently or as part of a team with minimal supervision
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