IT Support Analyst — Frontline Tech Support & Endpoint Expert

A major educational institution is seeking an IT Support Analyst to deliver Tier 1 and Tier 2 technical support. This role requires expertise in managing desktops, laptops, and peripherals, along with excellent problem-solving skills. Candidates should possess a high school diploma or equivalent, with preference for a bachelor's degree and one year of experience in technical support or customer service. The position emphasizes a customer-centric approach while ensuring effective communication and technical solutions are provided in a timely manner. #J-18808-Ljbffr