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Buffalo Lodging Associates, LLC

Night Audit

Buffalo Lodging Associates, LLC, Cheektowaga, New York, United States

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Night Audit

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Buffalo Lodging Associates, LLC

TownePlace Suites by Marriott/Buffalo-Airport, 4265 Genesee Street, Cheektowaga, NY 14225

Responsibilities

Greeting guests, completing the check‑in/check‑out procedure through the Property Management System while obtaining and storing pertinent information.

Handling cash, credit card information and goods at the property.

Identifying the needs of each guest and providing relevant information regarding the hotel services and amenities to create an accommodating environment for all. Respond to all guest requests in a timely manner.

Taking reservations from incoming callers, inputting all pertinent information into the hotel management system. Updating and canceling reservations as requested by the guest.

Organizing previous shift paperwork, closing and balancing all room accounts and vouchers, investigating and analyzing out‑of‑balance situations, running trial balance reports and night audit.

Preparing guest folios for express check‑out.

About Buffalo Lodging Associates Buffalo Lodging Associates, a hotel management company based in Canton, MA, has emphasized true hospitality since its founding in 1996. With a portfolio of 50 hotels, we partner with respected brands such as Marriott International, Hilton Worldwide, IHG, and Choice Hotels International. We are a community of welcoming, committed, and passionate associates dedicated to providing best‑in‑class hospitality and operational excellence.

Pay Range Pay range: $18-$19

What You Bring

Customer Service experience, preferably in a hotel setting.

BRAND experience is a plus.

High School diploma or equivalent is preferred.

Computer knowledge including intranet, Property Management System, Word, and Excel is strongly preferred.

Valid driver’s license and acceptable driving history subject to company approval.

Typical schedule: Overnights, 11 PM–7 AM with weekend availability required.

What We Offer You

Paid weekly on Fridays.

Medical, Dental & Vision Insurance.

Competitive 401(k) Retirement Savings Plan with generous employer match.

Paid vacation and sick time.

Paid holidays.

Tuition reimbursement.

Flexible Spending Account.

Company‑paid life insurance.

Company‑paid short‑term disability insurance.

Long‑term disability insurance.

Employee assistance program.

Hotel discounts for you, your friends, and family.

Wellness programs.

Monthly employee appreciation activities & events.

Learning and development opportunities.

Employee referral program.

Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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