Buffalo Lodging Associates, LLC
Front Office Supervisor
Buffalo Lodging Associates, LLC, Cheektowaga, New York, United States
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Front Office Supervisor
role at
Buffalo Lodging Associates, LLC Fairfield Inn & Suites® by Marriott Buffalo Airport is seeking a
Front Office Supervisor
to join their team. Responsibilities
Assists in overseeing guest services and front office operations, ensuring superior service is a priority. Fosters a positive, cooperative work environment between front office staff and management. Supervises front office team; planning, assigning, directing work, addressing complaints and resolving problems. Front Desk Duties
Greeting guests and completing the check‑in/check‑out procedure through the Property management system while obtaining and storing pertinent information. Taking reservations from incoming callers, inputting all information into the hotel management system, and updating or canceling reservations as requested. Handling cash, credit card information and goods at the property. Identifying the needs of each guest and providing relevant information regarding hotel services and amenities to create an accommodating environment and responding to all guest requests in a timely manner. Typical schedule: morning shifts (7 AM–3 PM), evening shifts (3 PM–11 PM), weekend availability needed. About Buffalo Lodging Associates
Buffalo Lodging Associates, a hotel‑management company based out of Canton, MA, has put an emphasis on true hospitality since being founded in 1996. With an extensive portfolio of 50 hotels and partnerships with the most respected hotel brands—Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International—Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best‑in‑class hospitality experience and operational excellence. Pay range:
$19.00 ‑ $20.00 Qualifications
Customer Service experience, preferably in a hotel setting. Hotel brand experience is a plus. High School diploma or equivalent (preferred). Computer knowledge—including intranet, Property Management System, WORD, and EXCEL—strongly preferred. Valid driver’s license and acceptable driving history subject to company approval. Benefits
Paid Weekly (Every Friday). Medical, Dental & Vision Insurance. Competitive 401(k) Retirement Savings Plan with generous employer match. Paid Vacation and Sick Time. Paid Holidays. Tuition Reimbursement. Flexible Spending Account. Company‑Paid Life Insurance. Company‑Paid Short‑Term Disability Insurance. Long‑Term Disability Insurance. Employee Assistance Program. Hotel Discounts – for you, your friends and family. Wellness Programs. Monthly Employee Appreciation Activities & Events. Learning and Development Opportunities. Employee Referral Program. Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Front Office Supervisor
role at
Buffalo Lodging Associates, LLC Fairfield Inn & Suites® by Marriott Buffalo Airport is seeking a
Front Office Supervisor
to join their team. Responsibilities
Assists in overseeing guest services and front office operations, ensuring superior service is a priority. Fosters a positive, cooperative work environment between front office staff and management. Supervises front office team; planning, assigning, directing work, addressing complaints and resolving problems. Front Desk Duties
Greeting guests and completing the check‑in/check‑out procedure through the Property management system while obtaining and storing pertinent information. Taking reservations from incoming callers, inputting all information into the hotel management system, and updating or canceling reservations as requested. Handling cash, credit card information and goods at the property. Identifying the needs of each guest and providing relevant information regarding hotel services and amenities to create an accommodating environment and responding to all guest requests in a timely manner. Typical schedule: morning shifts (7 AM–3 PM), evening shifts (3 PM–11 PM), weekend availability needed. About Buffalo Lodging Associates
Buffalo Lodging Associates, a hotel‑management company based out of Canton, MA, has put an emphasis on true hospitality since being founded in 1996. With an extensive portfolio of 50 hotels and partnerships with the most respected hotel brands—Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International—Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best‑in‑class hospitality experience and operational excellence. Pay range:
$19.00 ‑ $20.00 Qualifications
Customer Service experience, preferably in a hotel setting. Hotel brand experience is a plus. High School diploma or equivalent (preferred). Computer knowledge—including intranet, Property Management System, WORD, and EXCEL—strongly preferred. Valid driver’s license and acceptable driving history subject to company approval. Benefits
Paid Weekly (Every Friday). Medical, Dental & Vision Insurance. Competitive 401(k) Retirement Savings Plan with generous employer match. Paid Vacation and Sick Time. Paid Holidays. Tuition Reimbursement. Flexible Spending Account. Company‑Paid Life Insurance. Company‑Paid Short‑Term Disability Insurance. Long‑Term Disability Insurance. Employee Assistance Program. Hotel Discounts – for you, your friends and family. Wellness Programs. Monthly Employee Appreciation Activities & Events. Learning and Development Opportunities. Employee Referral Program. Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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