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Wesco

Manager - Operations

Wesco, Cranbury, New Jersey, United States

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Manager - Operations

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Wesco

Base pay range $98,104.00/yr - $132,439.00/yr

Job Description As the Manager – Operations, you will manage multiple priorities in a customer-centered environment. You will lead a diverse group of team members, which can include Operations Associates, Drivers and Administrative Coordinators. You will interact with other internal departments such as Sales in addition to external customer support and interactions. You will provide exceptional customer service through order fulfillment and problem resolution. You will oversee key performance indicators (KPIs) to maintain and improve service quality. Schedule: Monday-Friday, 11:00am start with flexibility to meet business needs

Manages all aspects of the location to include accurate on time order fulfillment and shipping, on time receiving, manage working capital (as it relates to Operations), inventory and quality management systems.

Management responsibility of a location that could include multiple warehouse management systems and/or multifaceted customer value added services.

Maintains a safe, secure and inclusive workplace.

Manages, coaches, mentors, hires and trains employees. This also includes performance management.

Ensures compliance with policies, procedures, and audit standards (e.g. internal controls, ISO 9000).

Manages expense-based profit and loss statement (P&L) to plan.

Drives efficiencies within the facility using LEAN methodologies.

Maintains facility tour-ready standards.

Ensures preventative maintenance of the facility and all equipment (e.g. material handling equipment, wire cutting machines, racking systems, warehouse infrastructure).

Matches facility capacities to customer/sales professionals’ expectations. Works with sales professionals and leadership to ensure alignment with market strategy and accurately set customer expectations.

Works with other support departments such as Accounts Payable, Accounts Receivable, Human Resources and Finance.

Actively engaged in developing annual budgets for the facility.

Qualifications

High School Degree or Equivalent required; Bachelor’s Degree preferred

5 years’ operations experience, specifically in distribution center facilities preferred

Experience managing a group or team of individual contributors and/or indirectly supervises support staff

Knowledge of Microsoft applications (e.g. Excel, Word, Teams, Power Point)

Ability to effectively communicate in both group and individual settings

Capable of handling multiple priorities with a high sense of urgency

Ability to travel 0-25% of the time

Working Environment Work is generally performed in a warehouse environment. The noise level is moderately quiet. Generally well ventilated and well lighted. Warehouse employees may be exposed to all kinds of weather and may be required to wear protective clothing. Operates heavy equipment. Strict safety regulations may be required.

About The Team At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive. Learn more about Working at Wesco here and apply online today!

Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer. Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Seniority level Mid-Senior level

Employment type Full-time

Job function Management and Manufacturing

Industries Wholesale

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