CVS Health
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Asset Protection Coordinator
role at
CVS Health .
At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose‑driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Job Purpose And Summary The purpose of the Asset Protection Coordinator (APC) is to improve the retail customer experience and mitigate company losses to external theft in their assigned store. This position requires superior customer service skills and experience implementing loss prevention and operational strategies. The APC reports directly to the District Asset Protection Leader and collaborates closely with store leadership and specialized divisions within the Asset Protection Department. The APC monitors store activity, gathers information on theft and operational vulnerabilities, and focuses on prevention. The APC will wear specialized CVS store uniform as a deterrent to theft and does not perform operational duties such as unloading truck deliveries or manning a POS terminal.
Primary Job Duties & Responsibilities
Provides attentive, friendly customer service. Greets all customers, provides answers to general customer questions, and assists with opening and securing locked shelves and showcases per customer request.
Monitors the store for activity that could cause loss of CVS Pharmacy assets/products, communicates with Store Management when theft is suspected, and does not apprehend suspected shoplifters.
Inspects high‑risk product categories regularly to detect and deter theft activity.
Ensures use of approved asset/product protection equipment and the security labeling program.
Prepares external theft reports in the Aurora system as incidents occur and monitors feeds to gather and share intelligence on repeat offenders with key stakeholders.
Required Qualifications
Physical ability to stand, walk, stoop, kneel, and reach objects throughout the store for most of the work time.
Excellent observational skills and the ability to recall and describe detailed facts, including reading small print on labels, tags or containers.
Strong customer service and communication skills, both verbal and written.
Ability to prepare and submit external theft reports and to communicate effectively with the Asset Protection and Store Leadership teams.
Will work a flexible schedule that includes nights and weekends.
Desired Qualifications / Preferred Experience Preferred: High School Diploma or General Equivalent Development (GED).
Employment Information Anticipated Weekly Hours: 40
Time Type: Full time
Pay Range: $17.00 – $26.00 per hour
Benefits
Affordable medical plan options, 401(k) plan with matching contributions, employee stock purchase plan.
No‑cost programs for wellness screenings, tobacco cessation, weight management, confidential counseling, and financial coaching.
Paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and other benefits depending on eligibility.
For more information, visit https://jobs.cvshealth.com/us/en/benefits
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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Asset Protection Coordinator
role at
CVS Health .
At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose‑driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Job Purpose And Summary The purpose of the Asset Protection Coordinator (APC) is to improve the retail customer experience and mitigate company losses to external theft in their assigned store. This position requires superior customer service skills and experience implementing loss prevention and operational strategies. The APC reports directly to the District Asset Protection Leader and collaborates closely with store leadership and specialized divisions within the Asset Protection Department. The APC monitors store activity, gathers information on theft and operational vulnerabilities, and focuses on prevention. The APC will wear specialized CVS store uniform as a deterrent to theft and does not perform operational duties such as unloading truck deliveries or manning a POS terminal.
Primary Job Duties & Responsibilities
Provides attentive, friendly customer service. Greets all customers, provides answers to general customer questions, and assists with opening and securing locked shelves and showcases per customer request.
Monitors the store for activity that could cause loss of CVS Pharmacy assets/products, communicates with Store Management when theft is suspected, and does not apprehend suspected shoplifters.
Inspects high‑risk product categories regularly to detect and deter theft activity.
Ensures use of approved asset/product protection equipment and the security labeling program.
Prepares external theft reports in the Aurora system as incidents occur and monitors feeds to gather and share intelligence on repeat offenders with key stakeholders.
Required Qualifications
Physical ability to stand, walk, stoop, kneel, and reach objects throughout the store for most of the work time.
Excellent observational skills and the ability to recall and describe detailed facts, including reading small print on labels, tags or containers.
Strong customer service and communication skills, both verbal and written.
Ability to prepare and submit external theft reports and to communicate effectively with the Asset Protection and Store Leadership teams.
Will work a flexible schedule that includes nights and weekends.
Desired Qualifications / Preferred Experience Preferred: High School Diploma or General Equivalent Development (GED).
Employment Information Anticipated Weekly Hours: 40
Time Type: Full time
Pay Range: $17.00 – $26.00 per hour
Benefits
Affordable medical plan options, 401(k) plan with matching contributions, employee stock purchase plan.
No‑cost programs for wellness screenings, tobacco cessation, weight management, confidential counseling, and financial coaching.
Paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and other benefits depending on eligibility.
For more information, visit https://jobs.cvshealth.com/us/en/benefits
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
#J-18808-Ljbffr