Moxie Pest Control
11 hours ago Be among the first 25 applicants
Play Your Part In Our Team Succeeding! The Collections Expert is someone passionate about talking to customers and resolving their issues quickly and efficiently. A self‑starter who is able to roll up their sleeves and learn new skill sets to get the job done and a team player who wants to partner with their colleagues to help put the customer experience first!
Core Responsibilities
Manage inbound calls for customers with bad debt
Maintain the standard occupancy rate for the department
Primarily handle outbound communication based upon an assigned list
Assist with inbound general customer inquiries as needed
Respond to SMS, Email and Voicemails from customers
When applicable participate in cross training within other CC departments
Assist management with non‑recurring tasks as needed
Customer data entry
Identify opportunities to update or improve customer service procedures and make recommendations to the appropriate staff
Performs other related duties as assigned
Qualifications
Must possess a high school diploma, or equivalent
Customer service experience preferred (call center, hospitality, service industry, automotive industry etc.)
Basic understanding of G‑Suite applications (Google Docs, Google Slides, Google Sheets)
Become an expert at PestRoutes – our CRM
Excellent communication and interpersonal skills
Driven and ambitious individual with a strong desire to succeed.
About Us Moxie Pest Control is named for the drive and enthusiasm embraced by our team! Our mission is to improve the quality of life for our customers, team, and community.
We believe in striving to do the right thing because we genuinely care about our employees and customers, the work we do, and our personal and professional character.
We’re more than just a pest control company!
What We Live By
Do The Right Thing
Be Nice
Be The Solution
Keep Improving
Company Perks
2021 & 2022: Great Places To Work and Top Places to Work
Awards & Recognition
Monthly Company Events
Quarterly Service Projects
Paid Time Off
AAP / EEO Statement Moxie Pest Control provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.
Moxie Pest Control absolutely prohibits any form of unlawful employee harassment or discrimination based on any of the characteristics mentioned above. Improper interference with the ability of other employees to perform their expected job duties will not be tolerated.
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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Play Your Part In Our Team Succeeding! The Collections Expert is someone passionate about talking to customers and resolving their issues quickly and efficiently. A self‑starter who is able to roll up their sleeves and learn new skill sets to get the job done and a team player who wants to partner with their colleagues to help put the customer experience first!
Core Responsibilities
Manage inbound calls for customers with bad debt
Maintain the standard occupancy rate for the department
Primarily handle outbound communication based upon an assigned list
Assist with inbound general customer inquiries as needed
Respond to SMS, Email and Voicemails from customers
When applicable participate in cross training within other CC departments
Assist management with non‑recurring tasks as needed
Customer data entry
Identify opportunities to update or improve customer service procedures and make recommendations to the appropriate staff
Performs other related duties as assigned
Qualifications
Must possess a high school diploma, or equivalent
Customer service experience preferred (call center, hospitality, service industry, automotive industry etc.)
Basic understanding of G‑Suite applications (Google Docs, Google Slides, Google Sheets)
Become an expert at PestRoutes – our CRM
Excellent communication and interpersonal skills
Driven and ambitious individual with a strong desire to succeed.
About Us Moxie Pest Control is named for the drive and enthusiasm embraced by our team! Our mission is to improve the quality of life for our customers, team, and community.
We believe in striving to do the right thing because we genuinely care about our employees and customers, the work we do, and our personal and professional character.
We’re more than just a pest control company!
What We Live By
Do The Right Thing
Be Nice
Be The Solution
Keep Improving
Company Perks
2021 & 2022: Great Places To Work and Top Places to Work
Awards & Recognition
Monthly Company Events
Quarterly Service Projects
Paid Time Off
AAP / EEO Statement Moxie Pest Control provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.
Moxie Pest Control absolutely prohibits any form of unlawful employee harassment or discrimination based on any of the characteristics mentioned above. Improper interference with the ability of other employees to perform their expected job duties will not be tolerated.
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
#J-18808-Ljbffr