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Memorial Healthcare System

RN Navigator - Patient and Family - FT - Days - Monday - Friday - MPG

Memorial Healthcare System, Florida, New York, United States

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RN Navigator – Patient and Family – FT – Days – Monday – Friday – MPG Join to apply for the

RN Navigator – Patient and Family – FT – Days – Monday – Friday – MPG

role at

Memorial Healthcare System .

Location:

Hollywood, Florida

Summary Serves as a patient advocate, liaison, and adviser/educator to assist patients with navigating the continuum of care.

Responsibilities

Serves as a liaison between patient and clinical staff, administration, physicians, and community/external resources to coordinate and maximize resources and identify and resolve barriers to the plan of care.

Provides emotional support, counseling, clinical education and expert guidance to patients and families to promote understanding and meaningful participation in the healthcare process and personal decision‑making.

Assists patients and families with resolving financial, psychosocial, functional, and administrative issues by advising options and referring to appropriate resources; intervenes as appropriate to advocate for patient and family.

Continuously reviews and evaluates patient progress as outlined within the plan of care; communicates plan of care to patient and family and solicits concerns, questions, and issues for resolution.

May collect and assess data to identify quality trends or actual sources of risks to patients and employees; collaborates with multidisciplinary team and committees with respect to quality outcomes.

Competencies

Accountability

Customer Service

Effective Communication – Education

Knowledge of Disease Process

Patient and Family Centered Care

Problem Solving

Professional Credibility

Responding to Change

Standards of Behavior

Education and Certification Requirements

Accredited Registered Nurse Program (Required)

BLS American Heart E‑Card (BLS AHA ECARD)

BLS American Heart RQI E‑Card (BLS AHA‑RQI ECARD)

BLS Certification (non ecard) (BLS AHA)

BLS Certification Grace (BLS GRACE) – Employee Grace Period for Essential Credential

BLS Cert Red Cross (BLS RC)

Registered Nurse Compact License (RN LICENSE COMPACT) – Compact RN Multistate

Registered Nurse License (RN LICENSE) – State of Florida (FL)

Additional Job Information Complexity of Work: Requires critical thinking skills, effective communications skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Required Work Experience: One (1) year of experience in a related field.

Other Information: If RN, must be licensed. Master’s in Social Work (MSW) degree preferred if degreed. (RT) and certified in Radiation Therapy (T) by the American Registry of Radiologic Technologists (ARRT) – Radiation Therapy license required if working in Radiation Oncology.

Working Conditions and Physical Requirements

Bending and Stooping = 80%

Climbing = 60%

Keyboard Entry = 80%

Kneeling = 60%

Lifting/Carrying Patients 35 Pounds or Greater = 80%

Lifting or Carrying 0‑25 lbs Non‑Patient = 80%

Lifting or Carrying 25‑51 lbs Non‑Patient = 60%

Lifting or Carrying > 75 lbs Non‑Patient = 0%

Pushing or Pulling 0‑25 lbs Non‑Patient = 80%

Pushing or Pulling 26‑75 lbs Non‑Patient = 80%

Pushing or Pulling > 75 lbs Non‑Patient = 80%

Reaching = 80%

Repetitive Movement Foot/Leg = 0%

Repetitive Movement Hand/Arm = 80%

Running = 60%

Sitting = 60%

Squatting = 60%

Standing = 80%

Walking = 80%

Audible Speech = 80%

Hearing Acuity = 80%

Smelling Acuity = 60%

Taste Discrimination = 0%

Depth Perception = 80%

Distinguish Color = 80%

Seeing – Far = 80%

Seeing – Near = 80%

Bio hazardous Waste = 60%

Biological Hazards – Respiratory = 60%

Biological Hazards – Skin or Ingestion = 60%

Blood and/or Bodily Fluids = 60%

Communicable Diseases and/or Pathogens = 60%

Asbestos = 0%

Cytotoxic Chemicals = 60%

Dust = 60%

Gas/Vapors/Fumes = 60%

Hazardous Chemicals = 40%

Hazardous Medication = 0%

Latex = 80%

Computer Monitor = 80%

Domestic Animals = 60%

Extreme Heat/Cold = 40%

Fire Risk = 60%

Hazardous Noise = 40%

Heating Devices = 60%

Hypoxia = 0%

Laser/High Intensity Lights = 0%

Magnetic Fields = 40%

Moving Mechanical Parts = 80%

Needles/Sharp Objects = 80%

Potential Electric Shock = 40%

Potential for Physical Assault = 40%

Radiation = 40%

Sudden Decompression During Flights = 0%

Unprotected Heights = 0%

Wet or Slippery Surfaces = 60%

Disclaimer This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Compensation Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates during the hiring process.

EEO Statement Memorial Healthcare System is proud to be an equal‑opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

Employment is subject to post‑offer, pre‑placement assessment, including drug testing.

If you need reasonable accommodation during the application process, please call 954‑276‑8340 (M–F, 8 am–5 pm) or email TalentAcquisitionCenter@mhs.net.

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