Xperience Restaurant Group (XRG)
Food Server-El Torito
Xperience Restaurant Group (XRG), Milpitas, California, United States, 95035
Join to apply for the
Food Server-El Torito
role at
Xperience Restaurant Group (XRG)
in
Milpitas, CA . The opening was posted 6 months ago.
Pay Rate: $18.20/Hour, Plus Tips opportunity!
Purpose The Food Server is responsible for welcoming guests, accurately taking all food and beverage orders, and ensuring that orders are delivered in a timely manner to guests’ satisfaction.
Duties & Responsibilities
Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information.
Recognize and cultivate regular guests and repeat business.
Take and enter orders into POS system promptly and accurately.
Ensure all food and drinks are served immediately and according to specifications and that all necessary stock is replenished during the shift.
Move furniture as directed by management.
Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude and escalating to management when necessary.
Comply with all safety and health department procedures and all state and federal liquor laws.
Maintain company safety and sanitation standards.
Prepare guest checks through POS terminal functions. Process guest payments by cash, credit card, venue comps and all other tender types.
Collect required signatures from guest and promptly close guest checks.
Ensure accurate accounting of all monies and independent banking procedures.
Ensure complete and proper check out procedures.
Clean all spills immediately and place all trash in proper receptacles.
Inform management of any complaint, comment or incident.
Ensure nightly/weekly and opening/running/closing duties are completed.
Record and report any equipment failure and/or safety hazards to management immediately.
Assist in and/or complete additional tasks as assigned.
Qualifications & Skills
High School Diploma preferred.
Proof of eligibility to work in the United States.
Valid Driver’s License.
18+ years of age.
Possession of or the ability to possess all state required work cards.
Minimum of two (2) years related experience.
Experience with POS systems.
Familiarity with beer and spirits.
Proper lifting techniques.
Guest relations.
Sanitation and safety.
Safe alcohol service.
Full-service restaurant operations.
Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public.
Working Conditions
Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors.
Work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends on guest volume.
Fast-paced, high volume, full-service restaurant.
Work varied shifts to include days, nights, weekends and holidays.
Physical Requirements
Ability to walk long periods of time.
Ability to stand for long periods of time.
Ability to use hands to handle, control, or feel objects, tools, or controls.
Ability to repeat the same movements for long periods of time.
Ability to understand the speech of another person.
Ability to speak clearly so listeners can understand.
Ability to push and lift up to 50 lbs.
Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl.
Disclaimer This job description is a summary of duties, which you as a Food Server are expected to perform in your normal course of work. It is by no means an all-inclusive list but is merely a broad guide of expected duties. You should understand that a job description is neither complete nor permanent; it can be modified at any time with or without notice.
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Food Server-El Torito
role at
Xperience Restaurant Group (XRG)
in
Milpitas, CA . The opening was posted 6 months ago.
Pay Rate: $18.20/Hour, Plus Tips opportunity!
Purpose The Food Server is responsible for welcoming guests, accurately taking all food and beverage orders, and ensuring that orders are delivered in a timely manner to guests’ satisfaction.
Duties & Responsibilities
Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information.
Recognize and cultivate regular guests and repeat business.
Take and enter orders into POS system promptly and accurately.
Ensure all food and drinks are served immediately and according to specifications and that all necessary stock is replenished during the shift.
Move furniture as directed by management.
Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude and escalating to management when necessary.
Comply with all safety and health department procedures and all state and federal liquor laws.
Maintain company safety and sanitation standards.
Prepare guest checks through POS terminal functions. Process guest payments by cash, credit card, venue comps and all other tender types.
Collect required signatures from guest and promptly close guest checks.
Ensure accurate accounting of all monies and independent banking procedures.
Ensure complete and proper check out procedures.
Clean all spills immediately and place all trash in proper receptacles.
Inform management of any complaint, comment or incident.
Ensure nightly/weekly and opening/running/closing duties are completed.
Record and report any equipment failure and/or safety hazards to management immediately.
Assist in and/or complete additional tasks as assigned.
Qualifications & Skills
High School Diploma preferred.
Proof of eligibility to work in the United States.
Valid Driver’s License.
18+ years of age.
Possession of or the ability to possess all state required work cards.
Minimum of two (2) years related experience.
Experience with POS systems.
Familiarity with beer and spirits.
Proper lifting techniques.
Guest relations.
Sanitation and safety.
Safe alcohol service.
Full-service restaurant operations.
Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public.
Working Conditions
Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors.
Work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends on guest volume.
Fast-paced, high volume, full-service restaurant.
Work varied shifts to include days, nights, weekends and holidays.
Physical Requirements
Ability to walk long periods of time.
Ability to stand for long periods of time.
Ability to use hands to handle, control, or feel objects, tools, or controls.
Ability to repeat the same movements for long periods of time.
Ability to understand the speech of another person.
Ability to speak clearly so listeners can understand.
Ability to push and lift up to 50 lbs.
Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl.
Disclaimer This job description is a summary of duties, which you as a Food Server are expected to perform in your normal course of work. It is by no means an all-inclusive list but is merely a broad guide of expected duties. You should understand that a job description is neither complete nor permanent; it can be modified at any time with or without notice.
#J-18808-Ljbffr